ABBYY experienced a major incident on September 23, 2026 affecting US, lasting 3h 12m. The incident has been resolved; the full update timeline is below.
Affected components
US
Update timeline
- investigating Sep 23, 2026, 07:57 PM UTC
We are investigating reports of failed transactions in the ABBYY Vantage Cloud 3 US environment. Our teams are working to identify the cause. We will provide an update as more information becomes available.
- identified Sep 23, 2026, 08:30 PM UTC
We have identified an issue with the infrastructure supporting ABBYY Vantage Cloud 3 in the US that is causing transaction failures. Our team is working to resolve it and will provide another update as soon as more information is available.
- monitoring Sep 23, 2026, 08:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 23, 2026, 11:10 PM UTC
This incident has been resolved.