8x8 incident

8x8 Analytics information delayed or inaccurate

Resolved after 1 hour 19 minutes, affecting Americas and Analytics and 1 more, on July 15, 2026.

resolved Jul 15, 2026, 09:10 PM UTC

8x8 has confirmed resolution and all analytics real time statistics remain as normal. We're performing a root cause investigation and we apologize for the inconvenience.

Started
Jul 15, 2026, 07:51 PM UTC
Resolved
Jul 15, 2026, 09:10 PM UTC
Duration
1h 19m
Detected by Pingoru
Jul 15, 2026, 07:51 PM UTC

Affected components

AmericasAnalyticsAmericasAnalytics

Update timeline

  1. investigating Jul 15, 2026, 07:51 PM UTC

    8x8 is investigating reports of delays or inaccurate data with 8x8 Analytics real time dashboards. We are currently investigating and will provide updates as they become available.

  2. monitoring Jul 15, 2026, 08:01 PM UTC

    8x8 has seen performance return to normal for 8x8 Analytics real time dashboards. All real time data should now be accurate. We'll continue to monitor and post a final update once fully confirmed.

  3. resolved Jul 15, 2026, 09:10 PM UTC

    8x8 has confirmed resolution and all analytics real time statistics remain as normal. We're performing a root cause investigation and we apologize for the inconvenience.

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