Resolved after 26 minutes, affecting Contact Center and EMEA and 1 more, on May 12, 2026.
8x8 has resolved the issue impacting Configuration Manager and all associated tools within the Application Panel. 8x8 is monitoring and investigating the root cause and we apologize for the inconvenience.
Affected components
Update timeline
- investigating May 12, 2026, 12:12 PM UTC
8x8 Is currently investigating an issue on the EU31 platform where Configuration Manager, Agent Workspace, and Supervisor Workspace are inaccessible from the Application Panel. We are working on resolving the issue and updates will be provided as they become available.
- resolved May 12, 2026, 12:38 PM UTC
8x8 has resolved the issue impacting Configuration Manager and all associated tools within the Application Panel. 8x8 is monitoring and investigating the root cause and we apologize for the inconvenience.
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