Ongoing since 06:51 PM UTC, affecting Americas and Contact Center and 1 more.
8x8 has confirmed an impact to Microsoft-hosted email inboxes. For real-time updates, please follow Microsoft directly via their status messaging or online portals. We will be monitoring closely to confirm reconnection with 8x8 once Microsoft has restored service. https://x.com/MSFT365Status
Affected components
Update timeline
- investigating Nov 12, 2026, 06:51 PM UTC
8x8 is investigating potential impact to some customers' Contact Center tenant's ability to pull and send email via their 3rd party email providers. We are currently investigating and will advise if any impact is found. If you are experiencing issues please contact 8x8 Support to troubleshoot. We'll provide updates as they become available.
- monitoring Nov 12, 2026, 07:48 PM UTC
8x8 has confirmed an impact to Microsoft-hosted email inboxes. For real-time updates, please follow Microsoft directly via their status messaging or online portals. We will be monitoring closely to confirm reconnection with 8x8 once Microsoft has restored service. https://x.com/MSFT365Status
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