Resolved after 34 minutes, affecting Contact Center and APAC and 1 more, on October 30, 2026.
8x8 has resolved the issue and confirmed that Local CRM case notes are saving. If you are still encountering issues, please contact 8x8 Support. We apologise for any inconvenience caused.
Affected components
Update timeline
- investigating Oct 30, 2026, 05:06 AM UTC
8x8 has received reports of issues relating to saving case notes in Local CRM. This includes email replies. We are currently investigating and will provide updates as they become available.
- resolved Oct 30, 2026, 05:40 AM UTC
8x8 has resolved the issue and confirmed that Local CRM case notes are saving. If you are still encountering issues, please contact 8x8 Support. We apologise for any inconvenience caused.
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