2Chat incident
Delays in flows and message processing due to provider service degradation
Notice Vendor's status page →
Resolved after 44 minutes, affecting Web Application and Public API and 1 more, on October 30, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Web ApplicationPublic APIMessage Queue ServiceFlow Chatbots ServiceWebhooks Service
Update timeline
- investigating Oct 30, 2026, 01:38 PM UTC
We are currently investigating this issue.
- identified Oct 30, 2026, 02:02 PM UTC
We have identified a delay in processing message queues that can cause Flows and Webhooks to be triggered with a delay.
- monitoring Oct 30, 2026, 02:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 30, 2026, 02:23 PM UTC
This incident has been resolved.
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