2Chat incident
We are having issues sending attachments files in WhatsApp
Minor Vendor's status page →
Resolved after 1 hour 17 minutes, affecting Web Application and Public API and 1 more, on October 16, 2026.
The issue has been resolved. If your connected number still can't send multimedia files, please contact our Customer Support team.
Affected components
Web ApplicationPublic APIMessage Queue ServiceFlow Chatbots ServiceWhatsApp Connectivity ServiceChat Service
Update timeline
- investigating Oct 16, 2026, 12:51 PM UTC
We are currently investigating this issue.
- identified Oct 16, 2026, 01:13 PM UTC
The issue has been identify and the team is currently working
- resolved Oct 16, 2026, 02:09 PM UTC
The issue has been resolved. If your connected number still can't send multimedia files, please contact our Customer Support team.
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