2Chat experienced a minor incident on October 9, 2026 affecting Message Queue Service and Webhooks Service, lasting 1h. The incident has been resolved; the full update timeline is below.
Affected components
Message Queue ServiceWebhooks Service
Update timeline
- identified Oct 09, 2026, 06:25 PM UTC
We have identified an issue with message queue processing that is causing delays between 1 and 10 minutes for webhooks and flows to be triggered.
- monitoring Oct 09, 2026, 06:51 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 09, 2026, 07:26 PM UTC
This incident has been resolved.