Resolved after 35 minutes, affecting WhatsApp Connectivity Service and Chat Service, on July 20, 2024.
We are working on fixing an issue with one of our chat servers that became unresponsive making inbound and outbound chats to be delayed.
Affected components
WhatsApp Connectivity ServiceChat Service
Update timeline
- identified Jul 20, 2024, 07:44 PM UTC
We are working on fixing an issue with one of our chat servers that became unresponsive making inbound and outbound chats to be delayed.
- resolved Jul 20, 2024, 08:19 PM UTC
This incident has been resolved.
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Amazon Web Services