2Chat incident

Upstream provider with networking issues

Resolved after 1 hour 55 minutes, affecting WhatsApp Connectivity Service, on October 19, 2026.

monitoring Oct 19, 2026, 11:38 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 19, 2026, 11:20 PM UTC
Resolved
Oct 20, 2026, 01:16 AM UTC
Duration
1h 55m
Detected by Pingoru
Oct 19, 2026, 11:20 PM UTC

Affected components

WhatsApp Connectivity Service

Update timeline

  1. identified Oct 19, 2026, 11:20 PM UTC

    One of our core providers is having networking issues that are causing some WhatsApp connections not to work properly.

  2. monitoring Oct 19, 2026, 11:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 20, 2026, 01:16 AM UTC

    This incident has been resolved.

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