24Pet incident

Issue with PetPoint to Petfinder auto-uploads

Resolved after 89 days 20 hours, affecting Petfinder, on March 26, 2026.

monitoring Jun 22, 2026, 02:52 PM UTC

We are continuing to monitor for any further issues.

Started
Mar 26, 2026, 06:25 PM UTC
Resolved
Jun 24, 2026, 02:46 PM UTC
Duration
89d 20h
Detected by Pingoru
Mar 26, 2026, 06:25 PM UTC

Affected components

Petfinder

Update timeline

  1. investigating Mar 26, 2026, 06:25 PM UTC

    Our team is currently investigating an issue where the auto-uploads from PetPoint to Petfinder are not working for some organizations. This means the listings of adoptable animals showing on Petfinder may be out of date. We will post updates as they are received. For additional information about Petfinder, please visit their Status Page here: https://help.petfinder.com/s/topic/0TO2J000000R2sIWAS/petfinder-site-status-page

  2. monitoring Jun 22, 2026, 01:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jun 22, 2026, 02:52 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jun 24, 2026, 02:46 PM UTC

    This incident has been resolved.

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