1310.io is currently experiencing a major incident affecting Other, which began 2h ago. The vendor's full update timeline is below.
Affected components
Other
Update timeline
- investigating Jun 24, 2026, 02:43 PM UTC
We have been alerted to an issue at the Slades POP causing a total loss of service, affecting all customers on the HiWiFi platform. This is currently under investigation by senior engineers. Updates to follow upon completion of initial investigations.
- investigating Jun 24, 2026, 03:56 PM UTC
After initial diagnostics, 1310 need to deploy an engineer to investigate this further, on site. As such, we expect to have an engineer on site by 10AM 25/06/2026. Updates to follow once our initial on site checks have been completed.