Zus Health incident

Resolved: Errors querying Data Mart views

Ongoing since 04:57 PM UTC, affecting Data Marts.

investigating Nov 09, 2026, 06:42 PM UTC

Some customers with data marts in Snowflake region USW2 are continuing to report errors when attempting to query views. We are investigating.

Started
Nov 09, 2026, 04:57 PM UTC
Resolved
Ongoing
Duration
● 2h 53m
Detected by Pingoru
Nov 09, 2026, 04:57 PM UTC

Affected components

Data Marts

Update timeline

  1. resolved Nov 09, 2026, 04:57 PM UTC

    Between 5PM ET on Nov 8 and 9AM ET on Nov 9, some customers lost access to data mart views in the v1 and v2 relational schemas, and queries failed with “Error in secure object.” Access has been restored and all views are queryable again. We apologize for the inconvenience. If your pipeline jobs previously failed, we ask you to please re-run them to confirm the fix. If you see further errors, please contact [email protected].

  2. investigating Nov 09, 2026, 06:42 PM UTC

    Some customers with data marts in Snowflake region USW2 are continuing to report errors when attempting to query views. We are investigating.

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