Zus Health incident

Customers reporting degraded data mart query performance

Ongoing since 08:10 PM UTC, affecting Data Marts.

monitoring Nov 03, 2026, 02:40 PM UTC

We have implemented a fix to return query performance to previous levels. We are continuing to monitor the issue to ensure it has been resolved fully.

Started
Nov 02, 2026, 08:10 PM UTC
Resolved
Ongoing
Duration
● 23h 33m
Detected by Pingoru
Nov 02, 2026, 08:10 PM UTC

Affected components

Data Marts

Update timeline

  1. investigating Nov 02, 2026, 08:10 PM UTC

    We are investigating degraded query performance on multiple tables in customers’ relational data marts.

  2. monitoring Nov 03, 2026, 02:40 PM UTC

    We have implemented a fix to return query performance to previous levels. We are continuing to monitor the issue to ensure it has been resolved fully.

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