Zus Health incident

Commonwell Network Degradation

Resolved after 1 hour 10 minutes, affecting Data Connections and CommonWell Network, on October 22, 2026.

monitoring Oct 22, 2026, 08:03 PM UTC

Between approximately 2:25 PM and 3:35 PM ET, document retrieval from the CommonWell network was degraded. Patient history jobs during that window may have returned fewer CommonWell documents than expected. Retrieval began recovering around 3:35 PM ET, and we are monitoring.

Started
Oct 22, 2026, 06:25 PM UTC
Resolved
Oct 22, 2026, 07:35 PM UTC
Duration
1h 10m
Detected by Pingoru
Oct 22, 2026, 06:25 PM UTC

Affected components

Data ConnectionsCommonWell Network

Update timeline

  1. monitoring Oct 22, 2026, 08:03 PM UTC

    Between approximately 2:25 PM and 3:35 PM ET, document retrieval from the CommonWell network was degraded. Patient history jobs during that window may have returned fewer CommonWell documents than expected. Retrieval began recovering around 3:35 PM ET, and we are monitoring.

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