Zoom incident
Service Degradation Affecting ZoomMate and Zoom AI services in US Region.
Zoom experienced a minor incident on June 22, 2026 affecting Zoom AIC and Zoom AIC and 1 more component, lasting 1h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 22, 2026, 04:31 PM UTC
We are currently investigating a service degradation affecting ZoomMate and Zoom AI services in US Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Jun 22, 2026, 04:44 PM UTC
We have successfully identified the root cause affecting ZoomMate and Zoom AI services in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring Jun 22, 2026, 04:56 PM UTC
The service degradation affecting ZoomMate and Zoom AI services in the US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Jun 22, 2026, 05:33 PM UTC
This incident has been resolved and the affected services have been restored.