Zoom incident

Service Degradation Affected Zoom Contact Center’s Agent Experience.

Notice Resolved View vendor source →

Zoom experienced a notice incident on June 15, 2026 affecting Zoom Contact Center, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2026, 06:02 AM UTC
Resolved
Jun 15, 2026, 06:19 AM UTC
Duration
16m
Detected by Pingoru
Jun 15, 2026, 06:02 AM UTC

Affected components

Zoom Contact Center

Update timeline

  1. monitoring Jun 15, 2026, 06:02 AM UTC

    On 06/15/2026, between 04:31 UTC to 05:01 UTC, a subset of users might have experienced service degradation with Zoom Contact Center’s Agent Experience. This incident has been resolved and the affected services have been restored.

  2. monitoring Jun 15, 2026, 06:10 AM UTC

    This incident has been resolved and the affected services have been restored.

  3. resolved Jun 15, 2026, 06:19 AM UTC

    This incident has been resolved and the affected services have been restored.