Zoom incident
Service Degradation Affecting Real Time Media Streams (RTMS)
Zoom experienced a minor incident on July 6, 2026 affecting Real Time Media Streams (RTMS), lasting 3h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 06, 2026, 11:42 PM UTC
We have identified a service degradation with Real Time Media Streams. Our team is actively working to resolve the issue. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Jul 07, 2026, 01:14 AM UTC
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.
- monitoring Jul 07, 2026, 03:15 AM UTC
The service degradation affecting Real Time Media Streams has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Jul 07, 2026, 03:31 AM UTC
This incident has been resolved and the affected services have been restored.