Zoom incident
Service Degradation Affecting a subset of users with ZVA and ZoomMate
Resolved after 42 minutes, affecting Zoom Virtual Agent and ZoomMate, on November 9, 2026.
On November 9, 2026 , between 23:08 - 23:50 UTC, a subset of users may have experienced issues with ZVA and ZoomMate. This incident has been resolved and the affected services have been restored. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Affected components
Update timeline
- resolved Nov 10, 2026, 01:08 AM UTC
On November 9, 2026 , between 23:08 - 23:50 UTC, a subset of users may have experienced issues with ZVA and ZoomMate. This incident has been resolved and the affected services have been restored. Our team will continue to monitor the situation closely and keep you informed of any further developments.
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