Service Degradation Affecting Multiple Zoom Services

Update timeline

1. investigating Oct 23, 2026, 04:01 PM UTC

   We are currently investigating a service degradation affecting multiple Zoom Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

2. identified Oct 23, 2026, 04:07 PM UTC

   We have identified an issue with our external vendor where users are experiencing issues with Multiple Zoom Services. We are actively working with our vendor partner to resolve this issue. We will share updates as soon as they become available.

3. identified Oct 23, 2026, 04:16 PM UTC

   We have identified an issue with our external vendor where users are experiencing issues with Multiple Zoom Services. We are actively working with our vendor partner to resolve this issue. Zoom Phone and Zoom Contact Center services remain unaffected. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

4. identified Oct 23, 2026, 04:20 PM UTC

   Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

5. monitoring Oct 23, 2026, 04:24 PM UTC

   The service degradation affecting multiple Zoom Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

6. resolved Oct 23, 2026, 04:48 PM UTC

   This incident has been resolved and the affected service has been restored.