Zoom Outage History

Zoom degraded · 1 active incident View live status →

Zoom had 157 outages in the last 2 years totaling 104h 20m of downtime — averaging 6.5 incidents per month.

There were 157 Zoom outages since February 3, 2026 totaling 104h 20m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://www.zoomstatus.com

Notice October 1, 2026

Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events

Detected by Pingoru
Oct 01, 2026, 04:08 PM UTC
Resolved
Oct 01, 2026, 05:53 PM UTC
Duration
1h 44m
Affected: Zoom MeetingsZoom Contact CenterZoom Virtual AgentCalendarZoom Contact CenterVoice AgentVoice (Inbound/Outbound)MailVoice AgentZoom EventsRecordingZoom Webinars Plus and Events
Timeline · 3 updates
  1. monitoring Oct 01, 2026, 04:08 PM UTC

    On 10/01/2026, Between 15:33 UTC to 15:37 UTC, a subset of users may have experienced service degradation that affected Incoming and Outgoing calls of Zoom Contact Center, Cloud Meeting Recordings and Events. This incident has been resolved and the affected services have been restored.

  2. monitoring Oct 01, 2026, 04:49 PM UTC

    On 10/01/2026, Between 15:33 UTC to 15:37 UTC, a subset of users may have experienced service degradation affected incoming and outgoing calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events. This incident has been resolved and the affected services have been restored.

  3. resolved Oct 01, 2026, 05:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 1, 2026

Service Degradation Affecting Zoom for Google Workspace Add-On

Detected by Pingoru
Oct 01, 2026, 11:52 AM UTC
Resolved
Oct 01, 2026, 04:21 PM UTC
Duration
4h 29m
Affected: Integrations/Calendar/Plug-In/Add-In
Timeline · 5 updates
  1. investigating Oct 01, 2026, 11:52 AM UTC

    We are currently investigating a service degradation affecting users ability to add Zoom app in 3P Calendar Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. identified Oct 01, 2026, 12:38 PM UTC

    We have successfully identified the root cause affecting users ability to add Zoom app in 3P Calendar Services. Our team is actively working on a resolution with our partner, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  3. identified Oct 01, 2026, 03:07 PM UTC

    Our team continue to work on a resolution with our partner, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  4. monitoring Oct 01, 2026, 04:05 PM UTC

    The issue preventing users ability to add Zoom app in Google Calendar Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  5. resolved Oct 01, 2026, 04:21 PM UTC

    This incident has been resolved and the affected services have been restored.

Read the full incident report →

Minor September 28, 2026

Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips.

Detected by Pingoru
Sep 28, 2026, 10:15 PM UTC
Resolved
Sep 28, 2026, 11:35 PM UTC
Duration
1h 20m
Affected: Zoom ClipsZoom CanvasMy NotesZoom Sheets
Timeline · 3 updates
  1. investigating Sep 28, 2026, 10:15 PM UTC

    We are currently investigating a service degradation with Zoom Canvas. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. monitoring Sep 28, 2026, 11:23 PM UTC

    The service degradation affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  3. resolved Sep 28, 2026, 11:35 PM UTC

    This incident has been resolved and the affected services have been restored.

Read the full incident report →

Minor September 24, 2026

Service Degradation Affecting Live Transcription Services.

Detected by Pingoru
Sep 24, 2026, 03:47 PM UTC
Resolved
Sep 24, 2026, 09:57 PM UTC
Duration
6h 9m
Affected: Live Transcription
Timeline · 5 updates
  1. investigating Sep 24, 2026, 03:47 PM UTC

    We are currently investigating a service degradation affecting Live Transcription Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. investigating Sep 24, 2026, 04:32 PM UTC

    We are continuing to investigate this issue and will provide updates as soon as there is more information to share. Thank you for your patience.

  3. identified Sep 24, 2026, 08:12 PM UTC

    We have identified the service degradation affecting Live Transcription Services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

  4. monitoring Sep 24, 2026, 08:22 PM UTC

    The service degradation affecting Live Transcription services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  5. resolved Sep 24, 2026, 09:57 PM UTC

    This incident has been resolved and the affected services have been restored.

Read the full incident report →

Minor September 24, 2026

Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India

Detected by Pingoru
Sep 24, 2026, 11:19 AM UTC
Resolved
Sep 24, 2026, 01:42 PM UTC
Duration
2h 23m
Affected: Calling (Inbound/Outbound)Voice (Inbound/Outbound)
Timeline · 4 updates
  1. investigating Sep 24, 2026, 11:19 AM UTC

    We are currently investigating a service degradation affecting a subset of Airtel subscribers for inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. Outbound calls continue to function normally. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. identified Sep 24, 2026, 12:07 PM UTC

    We have identified the issue with our underlying carrier affecting a subset of Airtel subscribers, which is impacting inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. Outbound calls continue to function normally. We are actively working with our carrier partner to resolve the issue. We will share updates as soon as they become available.

  3. monitoring Sep 24, 2026, 01:14 PM UTC

    The service degradation affecting Zoom Phone and Zoom Contact Center Inbound calls in India has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  4. resolved Sep 24, 2026, 01:42 PM UTC

    This incident has been resolved and the affected services have been restored.

Read the full incident report →

Notice September 23, 2026

Service Degradation Affecting Zoom Tasks in US Region.

Detected by Pingoru
Sep 23, 2026, 01:55 AM UTC
Resolved
Sep 23, 2026, 02:16 AM UTC
Duration
21m
Affected: Zoom Tasks
Timeline · 2 updates
  1. monitoring Sep 23, 2026, 01:55 AM UTC

    On 09/23/2026, Between 00:42 UTC- 01:22 UTC, users may have experienced issues with Zoom Tasks in US Region. We have mitigated the issue and we will continue to monitor the situation closely and keep you informed of any further developments. Thank you for your patience.

  2. resolved Sep 23, 2026, 02:16 AM UTC

    This incident has been resolved and the affected services have been restored.

Read the full incident report →

Notice September 22, 2026

Service degradation affecting comment and attachment features in Zoom Canvas in US region.

Detected by Pingoru
Sep 22, 2026, 10:19 AM UTC
Resolved
Sep 22, 2026, 10:32 AM UTC
Duration
13m
Affected: Zoom Canvas
Timeline · 2 updates
  1. monitoring Sep 22, 2026, 10:19 AM UTC

    On 09/22/2026, Between 09:31 UTC to 09:55 UTC, Users may have experienced issues with comment and attachment features in Zoom Canvas. This incident has been resolved and the affected services have been restored.

  2. resolved Sep 22, 2026, 10:32 AM UTC

    This incident has been resolved and the affected services have been restored.

Read the full incident report →

Minor September 21, 2026

Service Degradation Affecting Apple Login for Zoom Sign-in.

Detected by Pingoru
Sep 21, 2026, 06:17 PM UTC
Resolved
Sep 22, 2026, 05:57 PM UTC
Duration
23h 39m
Affected: Zoom Meetings
Timeline · 4 updates
  1. investigating Sep 21, 2026, 06:17 PM UTC

    We are currently investigating a service degradation affecting a subset of users with Apple Login for Zoom Sign-in. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. identified Sep 22, 2026, 01:32 AM UTC

    We have identified the service degradation affecting a subset of users with Apple Login for Zoom Sign-in. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  3. monitoring Sep 22, 2026, 01:35 AM UTC

    The issue affecting a subset of users with Apple Login for Zoom Sign-in. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  4. resolved Sep 22, 2026, 05:57 PM UTC

    This incident has been resolved and the affected services have been restored.

Read the full incident report →

Minor September 21, 2026

Service Degradation Affecting Zoom Virtual Agent and Zoom Contact Center in US region

Detected by Pingoru
Sep 21, 2026, 03:45 PM UTC
Resolved
Sep 21, 2026, 04:33 PM UTC
Duration
47m
Affected: Chat AgentAI Expert Assist
Timeline · 3 updates
  1. identified Sep 21, 2026, 03:45 PM UTC

    We have identified the service degradation where users may be experiencing issues with Zoom Virtual Agent Chat Agent 1.0 and Zoom Contact Center AI Expert Assistant 1.0. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  2. monitoring Sep 21, 2026, 04:20 PM UTC

    The issue affecting Zoom Virtual Agent Chat Agent 1.0 and Zoom Contact Center AI Expert Assistant 1.0 functionality has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  3. resolved Sep 21, 2026, 04:33 PM UTC

    This incident has been resolved and the affected services have been restored.

Read the full incident report →

Notice September 18, 2026

Service Degradation Affecting ZoomMate

Detected by Pingoru
Sep 18, 2026, 10:45 PM UTC
Resolved
Sep 18, 2026, 11:03 PM UTC
Duration
17m
Affected: ZoomMate
Timeline · 2 updates
  1. monitoring Sep 18, 2026, 10:45 PM UTC

    The service degradation with ZoomMate has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  2. resolved Sep 18, 2026, 11:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 16, 2026

Service Degradation Affecting Zoom Phone Outbound Calls in China Region

Detected by Pingoru
Sep 16, 2026, 04:00 AM UTC
Resolved
Sep 16, 2026, 04:35 AM UTC
Duration
35m
Affected: Calling (Inbound/Outbound)
Timeline · 4 updates
  1. investigating Sep 16, 2026, 04:00 AM UTC

    We are currently investigating a service degradation affecting Zoom Phone outbound calls for users with phone numbers that have the +8621 prefix in China. Inbound calls not impacted. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. identified Sep 16, 2026, 04:15 AM UTC

    We have successfully identified the root cause affecting Zoom Phone outbound calls for users with phone numbers that have the +8621 prefix in China. Inbound calls not impacted. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  3. monitoring Sep 16, 2026, 04:29 AM UTC

    The issue affecting Zoom Phone outbound calls has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  4. resolved Sep 16, 2026, 04:35 AM UTC

    This incident has been resolved and the affected services have been restored.

Read the full incident report →

Notice September 15, 2026

Service Degradation Affecting Zoom Whiteboard

Detected by Pingoru
Sep 15, 2026, 06:22 PM UTC
Resolved
Sep 15, 2026, 06:36 PM UTC
Duration
14m
Affected: Zoom Whiteboard
Timeline · 2 updates
  1. monitoring Sep 15, 2026, 06:22 PM UTC

    On 09/15/2026, between 15:15 UTC to 15:38 UTC, users may have experienced Zoom whiteboard degradation in the US region. The issue has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  2. resolved Sep 15, 2026, 06:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 10, 2026

Service degradation affecting Zoom Meeting summary, and Phone call summary in the US region.

Detected by Pingoru
Sep 10, 2026, 06:22 PM UTC
Resolved
Sep 10, 2026, 06:38 PM UTC
Duration
16m
Affected: Zoom MeetingsZoom PhoneZoom AI
Timeline · 2 updates
  1. monitoring Sep 10, 2026, 06:22 PM UTC

    On 09/08/2026, Between 17:57 UTC to 23:49 UTC, A subset of users may have experienced issues with Meeting Summary and Phone Call Summary. This incident has been resolved and the affected services have been restored.

  2. resolved Sep 10, 2026, 06:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 10, 2026

Service degradation affecting subset of live online meeting translation in Canada region.

Detected by Pingoru
Sep 10, 2026, 04:57 PM UTC
Resolved
Sep 10, 2026, 05:06 PM UTC
Duration
8m
Affected: Closed Captioning
Timeline · 2 updates
  1. monitoring Sep 10, 2026, 04:57 PM UTC

    On 09/10/2026, Between 13:10 UTC to 14:10 UTC, Users may have experienced issues with subset of live online meeting translation in Canada region. This incident has been resolved and the affected services have been restored.

  2. resolved Sep 10, 2026, 05:06 PM UTC

    This incident has been resolved and the affected services have been restored.

Read the full incident report →

Notice September 10, 2026

Service Degradation Affecting Zoom Phone, Zoom Contact Center and Zoom Meetings in Europe

Detected by Pingoru
Sep 10, 2026, 03:53 PM UTC
Resolved
Sep 11, 2026, 04:08 AM UTC
Duration
12h 14m
Affected: Zoom MeetingsZoom PhoneZoom Contact CenterMeeting Dial-in/Telephony
Timeline · 5 updates
  1. monitoring Sep 10, 2026, 03:53 PM UTC

    On 09/10/2026, Between 14:58 UTC to 15:02 UTC, Subset of users may have experienced issues with Zoom Phone and Zoom Contact Center in Europe. This incident has been resolved and the affected services have been restored.

  2. monitoring Sep 10, 2026, 03:57 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Sep 10, 2026, 04:06 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Sep 10, 2026, 04:29 PM UTC

    The issue affecting Zoom Phone, Zoom Contact Center and Zoom Meetings has been resolved. Our team will continue to monitor the situation closely with the Vendor and keep you informed of any further developments.

  5. resolved Sep 11, 2026, 04:08 AM UTC

    This incident has been resolved and the affected services have been restored.

Read the full incident report →

Notice September 9, 2026

Service Degradation Affecting Zoom Services

Detected by Pingoru
Sep 09, 2026, 01:09 AM UTC
Resolved
Sep 10, 2026, 12:12 AM UTC
Duration
23h 3m
Affected: Zoom MeetingsZoom PhoneZoom Contact Center
Timeline · 2 updates
  1. monitoring Sep 09, 2026, 01:09 AM UTC

    The service degradation affecting Zoom Phone, Contact Center, Meetings has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  2. resolved Sep 10, 2026, 12:12 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 6, 2026

Service Degradation Affecting Zoom AI Companion in US Region

Detected by Pingoru
Sep 06, 2026, 03:57 AM UTC
Resolved
Sep 06, 2026, 05:20 AM UTC
Duration
1h 22m
Affected: Zoom AI
Timeline · 5 updates
  1. investigating Sep 06, 2026, 03:57 AM UTC

    We are currently investigating a service degradation affecting Zoom AI Companion in US Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. investigating Sep 06, 2026, 04:32 AM UTC

    We are continuing to investigate this issue and will provide updates as soon as there is more information to share. Thank you for your patience.

  3. identified Sep 06, 2026, 04:47 AM UTC

    We have successfully identified the root cause affecting Zoom AI Companion in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  4. monitoring Sep 06, 2026, 05:06 AM UTC

    The service degradation affecting Zoom AI Companion in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  5. resolved Sep 06, 2026, 05:20 AM UTC

    This incident has been resolved and the affected services have been restored.

Read the full incident report →

Notice September 4, 2026

Service Degradation Affecting Email in Zoom Contact Center Services in North America

Detected by Pingoru
Sep 04, 2026, 05:46 PM UTC
Resolved
Sep 04, 2026, 05:55 PM UTC
Duration
9m
Affected: Zoom Contact CenterEmail (Inbound/Outbound)
Timeline · 2 updates
  1. monitoring Sep 04, 2026, 05:46 PM UTC

    On 09/04/2026, Between 15:15 UTC to 16:10 UTC, A subset of users may have experienced issues with Email in Zoom Contact Center. This incident has been resolved and the affected services have been restored.

  2. resolved Sep 04, 2026, 05:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 4, 2026

Service Degradation Affecting Zoom Phone Audio in Japan

Detected by Pingoru
Sep 04, 2026, 05:23 AM UTC
Resolved
Sep 04, 2026, 05:35 AM UTC
Duration
12m
Affected: Zoom Phone
Timeline · 2 updates
  1. monitoring Sep 04, 2026, 05:23 AM UTC

    On September 04, between 02:54 AM UTC to 03:04 AM UTC, subset of users in Japan might have experienced Zoom Phone audio degradation due to an issue with our vendor. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  2. resolved Sep 04, 2026, 05:35 AM UTC

    This incident has been resolved and the affected services have been restored.

Read the full incident report →

Notice September 3, 2026

Service Degradation Affecting Zoom SMS delays in North America.

Detected by Pingoru
Sep 03, 2026, 10:11 PM UTC
Resolved
Sep 03, 2026, 10:19 PM UTC
Duration
7m
Affected: SMS/MMS (Inbound/Outbound)
Timeline · 2 updates
  1. monitoring Sep 03, 2026, 10:11 PM UTC

    On 09/03/2026, Between 21:30 UTC to 21:50 UTC, a subset of users may have experienced issues with SMS delay in North America. This incident has been resolved, and the affected services have been restored.

  2. resolved Sep 03, 2026, 10:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 3, 2026

Service Degradation Affecting Zoom Phone and Contact Center Audio in US Region

Detected by Pingoru
Sep 03, 2026, 01:42 PM UTC
Resolved
Sep 03, 2026, 02:00 PM UTC
Duration
18m
Affected: Zoom PhoneZoom Contact Center
Timeline · 2 updates
  1. monitoring Sep 03, 2026, 01:42 PM UTC

    On September 03, between 12:02 UTC to 12:17 UTC, subset of users might have experienced Zoom Phone and Contact Center audio degradation in US region. The issue has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  2. resolved Sep 03, 2026, 02:00 PM UTC

    This incident has been resolved and the affected services have been restored.

Read the full incident report →

Notice September 3, 2026

Service Degradation Affecting Zoom Phone and Contact Center Audio in Europe Region

Detected by Pingoru
Sep 03, 2026, 11:15 AM UTC
Resolved
Sep 03, 2026, 11:35 AM UTC
Duration
19m
Affected: Zoom PhoneZoom Contact Center
Timeline · 3 updates
  1. monitoring Sep 03, 2026, 11:15 AM UTC

    On September 03, between 10:15 UTC to 10:33 UTC, subset of users might have experienced Zoom Phone audio degradation in Europe. The issue has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  2. monitoring Sep 03, 2026, 11:18 AM UTC

    We are continuing to monitor for any further issues.

  3. resolved Sep 03, 2026, 11:35 AM UTC

    This incident has been resolved and the affected services have been restored.

Read the full incident report →

Notice September 3, 2026

Service degradation with In-Meeting summary for Indonesian language in the Singapore region

Detected by Pingoru
Sep 03, 2026, 05:39 AM UTC
Resolved
Sep 03, 2026, 05:49 AM UTC
Duration
9m
Affected: Zoom AI
Timeline · 2 updates
  1. monitoring Sep 03, 2026, 05:39 AM UTC

    On 09/03/2026, Between 01:00 UTC to 04:00 UTC, users in the Singapore region may have experienced degraded quality with the in-meeting summary for Indonesian language. This incident has been resolved and the affected services have been restored.

  2. resolved Sep 03, 2026, 05:49 AM UTC

    This incident has been resolved and the affected services have been restored.

Read the full incident report →

Minor September 1, 2026

Service Degradation Affecting Zoom for Google Workspace add-on

Detected by Pingoru
Sep 01, 2026, 06:57 PM UTC
Resolved
Sep 01, 2026, 08:56 PM UTC
Duration
1h 58m
Affected: Integrations/Calendar/Plug-In/Add-In
Timeline · 4 updates
  1. investigating Sep 01, 2026, 06:57 PM UTC

    We are currently investigating a service degradation a subset of users using Zoom for Google Workspace add-on Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. investigating Sep 01, 2026, 08:01 PM UTC

    We continue to investigate the service degradation for a subset of users using Zoom for Google Workspace add-on. We will provide an update as soon as more information becomes available.

  3. monitoring Sep 01, 2026, 08:34 PM UTC

    The issue affecting a subset of users using Zoom for Google Workspace add-on has been resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  4. resolved Sep 01, 2026, 08:56 PM UTC

    This incident has been resolved and the affected services have been restored.

Read the full incident report →