- Detected by Pingoru
- Jun 15, 2026, 05:05 PM UTC
- Resolved
- Jun 16, 2026, 01:04 AM UTC
- Duration
- 7h 59m
Affected: Scheduling Displays
Timeline · 7 updates
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investigating Jun 15, 2026, 05:05 PM UTC
We are investigating an issue where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational. This issue is limited to the status displayed in the Dashboard and does not impact the functionality of the affected scheduling displays. As a workaround, users may perform a physical reboot of the affected scheduling display device to restore the correct status in the Dashboard. Our team is actively working to identify the impact and root cause and will provide further updates as more information becomes available. We appreciate your patience as we work to resolve this issue.
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investigating Jun 15, 2026, 06:10 PM UTC
Our team is actively working to identify the impact and root cause and will provide further updates as more information becomes available. We appreciate your patience as we work to resolve this issue.
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investigating Jun 15, 2026, 07:11 PM UTC
Our team is actively working to identify the impact and root cause. We will provide further updates as more information becomes available. We appreciate your patience as we work to resolve this issue.
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identified Jun 15, 2026, 10:41 PM UTC
We have identified the root cause where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational. Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made. Thank you for your patience.
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identified Jun 16, 2026, 12:03 AM UTC
Our team continues to work on the resolution where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational. We will keep you informed with timely updates as progress is made. Thank you for your patience.
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monitoring Jun 16, 2026, 12:54 AM UTC
The issue where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
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resolved Jun 16, 2026, 01:04 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 15, 2026, 11:03 AM UTC
- Resolved
- Jun 15, 2026, 01:07 PM UTC
- Duration
- 2h 3m
Affected: Zoom AIC
Timeline · 5 updates
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investigating Jun 15, 2026, 11:03 AM UTC
We are currently investigating a service degradation affecting Zoom Web AIC Docs creation. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
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investigating Jun 15, 2026, 11:51 AM UTC
We are continuing to investigate this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
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identified Jun 15, 2026, 12:14 PM UTC
We have successfully identified the root cause affecting Zoom Web AIC Docs creation. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
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monitoring Jun 15, 2026, 12:47 PM UTC
The service degradation affecting Zoom Web AIC Docs creation has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
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resolved Jun 15, 2026, 01:07 PM UTC
This incident has been resolved and the affected services have been restored.
Read the full incident report →
- Detected by Pingoru
- Jun 15, 2026, 06:02 AM UTC
- Resolved
- Jun 15, 2026, 06:19 AM UTC
- Duration
- 16m
Affected: Zoom Contact Center
Timeline · 3 updates
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monitoring Jun 15, 2026, 06:02 AM UTC
On 06/15/2026, between 04:31 UTC to 05:01 UTC, a subset of users might have experienced service degradation with Zoom Contact Center’s Agent Experience. This incident has been resolved and the affected services have been restored.
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monitoring Jun 15, 2026, 06:10 AM UTC
This incident has been resolved and the affected services have been restored.
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resolved Jun 15, 2026, 06:19 AM UTC
This incident has been resolved and the affected services have been restored.
Read the full incident report →
- Detected by Pingoru
- Jun 15, 2026, 04:31 AM UTC
- Resolved
- Jun 15, 2026, 06:35 AM UTC
- Duration
- 2h 4m
Affected: My Notes
Timeline · 4 updates
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investigating Jun 15, 2026, 04:31 AM UTC
We are currently investigating a service degradation affecting My Notes in United States. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
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identified Jun 15, 2026, 04:49 AM UTC
We have successfully identified the root cause affecting My Notes. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
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monitoring Jun 15, 2026, 06:24 AM UTC
The issue affecting My Notes has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
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resolved Jun 15, 2026, 06:35 AM UTC
This incident has been resolved and the affected services have been restored.
Read the full incident report →
- Detected by Pingoru
- Jun 13, 2026, 03:08 AM UTC
- Resolved
- Jun 13, 2026, 03:40 AM UTC
- Duration
- 31m
Affected: My NotesZoom Whiteboard
Timeline · 4 updates
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investigating Jun 13, 2026, 03:08 AM UTC
We are currently investigating a service degradation affecting Zoom Whiteboard and Notes in Saudi Arabia. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
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identified Jun 13, 2026, 03:18 AM UTC
We have identified the service degradation with the Zoom Whiteboard and Notes. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
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monitoring Jun 13, 2026, 03:24 AM UTC
The issue affecting Zoom Whiteboard and Notes has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
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resolved Jun 13, 2026, 03:40 AM UTC
This incident has been resolved and the affected services have been restored.
Read the full incident report →
- Detected by Pingoru
- Jun 11, 2026, 01:17 PM UTC
- Resolved
- Jun 11, 2026, 01:52 PM UTC
- Duration
- 34m
Affected: Zoom Learning Center
Timeline · 3 updates
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identified Jun 11, 2026, 01:17 PM UTC
We are currently investigating a service degradation affecting users from accessing Learning Center webpages. Our team is actively working with the vendor to resolve the issue. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
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monitoring Jun 11, 2026, 01:39 PM UTC
The issue preventing users from accessing Learning Center Webpages has been resolved by the vendor. Our team will continue to monitor the situation closely and keep you informed of any further developments.
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resolved Jun 11, 2026, 01:52 PM UTC
This incident has been resolved and the affected service have been restored.
Read the full incident report →
- Detected by Pingoru
- Jun 11, 2026, 09:23 AM UTC
- Resolved
- Jun 11, 2026, 10:35 AM UTC
- Duration
- 1h 12m
Affected: Recording
Timeline · 4 updates
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investigating Jun 11, 2026, 09:23 AM UTC
We are seeing a subset of users can’t start Zoom Recording in Australia. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
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identified Jun 11, 2026, 09:43 AM UTC
We have successfully identified the root cause affecting Zoom Meeting Recordings in Australia and Japan. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
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monitoring Jun 11, 2026, 10:08 AM UTC
The service degradation affecting Zoom Meeting Recordings in Australia and Japan has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
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resolved Jun 11, 2026, 10:35 AM UTC
This incident has been resolved and the affected services have been restored.
Read the full incident report →
- Detected by Pingoru
- Jun 08, 2026, 08:06 AM UTC
- Resolved
- Jun 08, 2026, 08:55 AM UTC
- Duration
- 48m
Affected: Calling (Inbound/Outbound)Voice (Inbound/Outbound)
Timeline · 4 updates
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investigating Jun 08, 2026, 08:06 AM UTC
We are currently investigating an issue related to our carrier which is affecting Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
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identified Jun 08, 2026, 08:28 AM UTC
We have identified the root cause affecting Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region. We are working with our carrier partner on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
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monitoring Jun 08, 2026, 08:41 AM UTC
Our carrier partner has resolved the issue where a subset of users experiencing issues with Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region. Our team will continue to monitor the situation closely and keep you informed of any further developments.
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resolved Jun 08, 2026, 08:55 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 05, 2026, 04:36 AM UTC
- Resolved
- Jun 05, 2026, 04:46 AM UTC
- Duration
- 10m
Affected: Zoom Contact CenterVoice (Inbound/Outbound)
Timeline · 2 updates
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monitoring Jun 05, 2026, 04:36 AM UTC
On 06/04/2026, Between 01:28 UTC to 03:23 UTC, Users may have experienced inbound call failures in Unites States. This incident has been resolved and the affected services have been restored.
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resolved Jun 05, 2026, 04:46 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 04, 2026, 01:12 AM UTC
- Resolved
- Jun 04, 2026, 02:08 AM UTC
- Duration
- 55m
Affected: Zoom Hub
Timeline · 4 updates
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investigating Jun 04, 2026, 01:12 AM UTC
We are currently investigating a service degradation with Slides and Sheets Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
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identified Jun 04, 2026, 01:43 AM UTC
We have identified the service degradation affecting Slides and Sheets. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
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monitoring Jun 04, 2026, 01:44 AM UTC
The issue affecting Slides and Sheets has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
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resolved Jun 04, 2026, 02:08 AM UTC
This incident has been resolved and the affected services have been restored.
Read the full incident report →
- Detected by Pingoru
- Jun 02, 2026, 06:58 PM UTC
- Resolved
- Jun 05, 2026, 02:44 AM UTC
- Duration
- 2d 7h
Affected: Zoom Chat
Timeline · 21 updates
Read the full incident report →
- Detected by Pingoru
- Jun 01, 2026, 03:50 PM UTC
- Resolved
- Jun 01, 2026, 04:47 PM UTC
- Duration
- 57m
Affected: Zoom Website
Timeline · 2 updates
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monitoring Jun 01, 2026, 03:50 PM UTC
On 1 June 2026, between 11:00 and 14:50 UTC, a subset of customers experienced intermittent issues submitting inquiries through our Contact Sales pages. The issue has been resolved, and all services are operating normally. Our team will continue to monitor the situation closely and keep you informed of any further developments.
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resolved Jun 01, 2026, 04:47 PM UTC
This incident has been resolved and the affected services have been restored.
Read the full incident report →
- Detected by Pingoru
- May 29, 2026, 05:28 PM UTC
- Resolved
- May 29, 2026, 06:52 PM UTC
- Duration
- 1h 23m
Affected: Knowledge BaseTicketing
Timeline · 3 updates
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investigating May 29, 2026, 05:28 PM UTC
We are currently investigating a service degradation affecting Zoom Support Website. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. If you need any assistance, please visit our website at zoom.com and use the chat to reach our support team. Our phone agents are also available. We appreciate your patience as we work to resolve this issue.
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monitoring May 29, 2026, 05:47 PM UTC
A service degradation affecting Zoom Support Website has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
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resolved May 29, 2026, 06:52 PM UTC
This incident has been resolved and the affected services have been restored.
Read the full incident report →
- Detected by Pingoru
- May 29, 2026, 01:30 AM UTC
- Resolved
- May 29, 2026, 01:41 AM UTC
- Duration
- 10m
Affected: Live TranscriptionClosed CaptioningLive TranscriptionTranscription
Timeline · 2 updates
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monitoring May 29, 2026, 01:30 AM UTC
On 5/29/2026 between 00:04 UTC and 00:41 UTC Live Transcription and Call Summary in the Australia region was degraded for a subset of users. The issue has been resolved and service has been restored.
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resolved May 29, 2026, 01:41 AM UTC
This incident has been resolved
Read the full incident report →
- Detected by Pingoru
- May 28, 2026, 04:00 PM UTC
- Resolved
- May 28, 2026, 07:25 PM UTC
- Duration
- 3h 25m
Affected: Zoom AICZoom AIC
Timeline · 3 updates
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monitoring May 28, 2026, 04:00 PM UTC
On May 28, 2026, between 14:59 - 15:24 UTC, a subset of users may have experienced issues with Zoom AI Companion. This incident has been resolved and the affected services have been restored. Our team will continue to monitor the situation closely and keep you informed of any further developments.
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monitoring May 28, 2026, 04:49 PM UTC
Our team will continue to monitor the situation closely and keep you informed of any further developments.
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resolved May 28, 2026, 07:25 PM UTC
This incident has been resolved and the affected services have been restored.
Read the full incident report →
- Detected by Pingoru
- May 27, 2026, 03:33 PM UTC
- Resolved
- May 27, 2026, 08:28 PM UTC
- Duration
- 4h 55m
Affected: Voice AgentChat AgentZoom AIC
Timeline · 4 updates
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investigating May 27, 2026, 03:33 PM UTC
We are currently investigating a service degradation affecting Zoom Contact Center’s AI Companion, Zoom Virtual Agent’s Chat and Voice AI Engagements. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
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identified May 27, 2026, 03:35 PM UTC
We have successfully identified the root cause of a service degradation affecting Zoom Contact Center’s AI Companion, Zoom Virtual Agent’s Chat and Voice AI Engagements. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
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monitoring May 27, 2026, 04:15 PM UTC
A service degradation affecting Zoom Contact Center’s AI Companion, Zoom Virtual Agent’s Chat and Voice AI Engagements has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
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resolved May 27, 2026, 08:28 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 25, 2026, 10:59 AM UTC
- Resolved
- May 25, 2026, 11:12 AM UTC
- Duration
- 12m
Affected: Zoom Revenue Accelerator
Timeline · 2 updates
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monitoring May 25, 2026, 10:59 AM UTC
On 05/25/2026, Between 07:39 UTC and 10:19 UTC, Users may have experienced issues with Zoom Revenue Accelerator's Outbound Calls in Japan Region. This incident has been resolved and the affected services have been restored.
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resolved May 25, 2026, 11:12 AM UTC
This incident has been resolved and the affected services have been restored.
Read the full incident report →
- Detected by Pingoru
- May 25, 2026, 10:51 AM UTC
- Resolved
- May 25, 2026, 11:37 AM UTC
- Duration
- 46m
Affected: Zoom RoomsTranslationTranscription
Timeline · 4 updates
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investigating May 25, 2026, 10:51 AM UTC
We are currently investigating a service degradation affecting Translation and Transcriptions of Zoom Rooms in Japan region. A subset of users who have enabled Smart Name Tags feature in their Zoom Rooms accounts might be affected. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
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identified May 25, 2026, 10:52 AM UTC
We have identified the service degradation affecting Translation and Transcriptions of Zoom Rooms in Japan region. A subset of users who have enabled Smart Name Tags feature in their Zoom Rooms accounts might be affected. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
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monitoring May 25, 2026, 11:21 AM UTC
We have successfully resolved a service degradation affecting Translations and Transcriptions of Zoom Rooms in Japan region. Translations and Transcriptions of Zoom Rooms in English, Korean and Japanese languages and a subset of users who have enabled Smart Name Tags feature in their Zoom Rooms accounts were affected. We will continue to monitor the situation closely and keep you informed of any further developments.
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resolved May 25, 2026, 11:37 AM UTC
This incident has been resolved and the affected services have been restored.
Read the full incident report →
- Detected by Pingoru
- May 22, 2026, 07:31 PM UTC
- Resolved
- May 23, 2026, 04:15 AM UTC
- Duration
- 8h 43m
Affected: User Profiles and Presence
Timeline · 7 updates
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investigating May 22, 2026, 07:31 PM UTC
We are currently investigating a service degradation with presence interoperability feature for a subset of users. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
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identified May 22, 2026, 07:34 PM UTC
We have successfully identified the root cause affecting presence interoperability feature for a subset of users in North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
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identified May 22, 2026, 10:06 PM UTC
We continue to work on a fix for this issue affecting the presence interoperability feature for a subset of users in the North America region. We appreciate your patience as we work to resolve this issue.
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identified May 23, 2026, 12:12 AM UTC
We continue to work on a fix for this issue affecting the presence interoperability feature for a subset of users in the North America region. We appreciate your patience as we work to resolve this issue.
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identified May 23, 2026, 02:12 AM UTC
We continue to work on a fix for this issue affecting the presence interoperability feature for a subset of users in the North America region. We appreciate your patience as we work to resolve this issue.
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monitoring May 23, 2026, 04:04 AM UTC
The issue affecting the presence interoperability feature for a subset of users in the North America region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
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resolved May 23, 2026, 04:15 AM UTC
This incident has been resolved and the affected services have been restored.
Read the full incident report →
- Detected by Pingoru
- May 21, 2026, 04:40 PM UTC
- Resolved
- May 21, 2026, 04:52 PM UTC
- Duration
- 12m
Affected: Voice (Inbound/Outbound)
Timeline · 2 updates
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monitoring May 21, 2026, 04:40 PM UTC
On 05/21/2026, Between 14:59 UTC to 15:15 UTC, users may have experienced call drop issues with inbound and outbound calls with Zoom Contact Center in North America region. This incident has been resolved and the affected services have been restored.
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resolved May 21, 2026, 04:52 PM UTC
This incident has been resolved and the affected services have been restored.
Read the full incident report →
- Detected by Pingoru
- May 21, 2026, 08:38 AM UTC
- Resolved
- May 21, 2026, 08:49 AM UTC
- Duration
- 10m
Affected: SMS/MMS (Inbound/Outbound)
Timeline · 2 updates
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monitoring May 21, 2026, 08:38 AM UTC
On 05/21/2025, Between 04:30 UTC to 06:45 UTC, a small number of SMS engagements might have experienced issues with Zoom Contact Center in US Region. We have mitigated the issue and our team will continue to monitor the situation closely and keep you informed of any further developments.
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resolved May 21, 2026, 08:49 AM UTC
This incident has been resolved and the affected services have been restored.
Read the full incident report →
- Detected by Pingoru
- May 20, 2026, 08:33 PM UTC
- Resolved
- May 20, 2026, 09:45 PM UTC
- Duration
- 1h 12m
Affected: MarketplaceChatbot3rd Party Integration Clients (e.g. Salesforce, ServiceNow, Zendesk, Meta)Zoom CanvasZoom EventsZoom WebinarsCobrowse3rd Party Messaging/Social (Inbound/Outbound)
Timeline · 10 updates
Read the full incident report →
- Detected by Pingoru
- May 19, 2026, 04:03 AM UTC
- Resolved
- May 22, 2026, 11:27 PM UTC
- Duration
- 3d 19h
Affected: SMS/MMS (Inbound/Outbound)SMS/MMS (Inbound/Outbound)
Timeline · 15 updates
Read the full incident report →
- Detected by Pingoru
- May 18, 2026, 06:08 PM UTC
- Resolved
- May 24, 2026, 12:08 AM UTC
- Duration
- 5d 6h
Affected: CalendarMail
Timeline · 14 updates
Read the full incident report →
- Detected by Pingoru
- May 16, 2026, 02:24 PM UTC
- Resolved
- May 16, 2026, 04:03 PM UTC
- Duration
- 1h 39m
Affected: CalendarMailZoom Scheduler
Timeline · 4 updates
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investigating May 16, 2026, 02:24 PM UTC
We are currently investigating a service degradation affecting Zoom Mail, Scheduler and Calendar services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
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identified May 16, 2026, 02:28 PM UTC
We have successfully identified the root cause of a service degradation affecting Zoom Mail, Scheduler and Calendar services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
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monitoring May 16, 2026, 03:52 PM UTC
A service degradation affecting Zoom Mail, Scheduler and Calendar services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
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resolved May 16, 2026, 04:03 PM UTC
This incident has been resolved and the affected services have been restored.
Read the full incident report →
