Zingle Outage History
Zingle is up right nowPingoru has recorded 412 incidents for Zingle: 412 in the last 12 months and 178 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 22 | 235 of 720 (33%) |
| May 2026 | 67 | 744 of 744 (100%) |
| June 2026 | 74 | 720 of 720 (100%) |
| July 2026 | 87 | 744 of 744 (100%) |
| August 2026 | 47 | 744 of 744 (100%) |
| September 2026 | 34 | 720 of 720 (100%) |
| October 2026 | 81 | 509 of 581 (88%) |
Incidents, newest first
Minor September 17, 2026 MMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in United States 7d 18h
Started Sep 17, 2026, 03:11 PM UTC· resolved Sep 25, 2026, 09:31 AM UTC
- monitoring Sep 17, 2026, 03:11 PM UTC
Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Sep 17, 2026, 04:12 PM UTC
Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Sep 17, 2026, 05:53 PM UTC
We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Sep 17, 2026, 08:25 PM UTC
The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to affected networks in the United States is operating normally.
Minor September 17, 2026 MMS Delivery Delyas and Failures from a Subset Of Twilio Longcode to Optus Australia 6d 7h
Started Sep 17, 2026, 10:19 AM UTC· resolved Sep 23, 2026, 06:08 PM UTC
- monitoring Sep 17, 2026, 10:19 AM UTC
Twilio customers may be experiencing MMS delivery failures from Twilio to Optus network subscribers in Australia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Sep 17, 2026, 11:26 AM UTC
Twilio customers may be experiencing MMS delivery delays and failures from a Subset Of Twilio Longcode to Optus network subscribers in Australia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Sep 17, 2026, 12:26 PM UTC
We have observed a recovery in MMS delivery from Twilio Long Codes to Optus network subscribers in Australia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Sep 17, 2026, 02:28 PM UTC
The incident has been resolved and MMS delivery from Twilio Long Codes to Optus network subscribers is operating normally.
Minor September 17, 2026 MMS Delivery Delays from Twilio Long Codes to Rogers Wireless Canada 8d 15h
Started Sep 17, 2026, 06:52 AM UTC· resolved Sep 25, 2026, 10:06 PM UTC
- monitoring Sep 17, 2026, 06:52 AM UTC
Twilio customers may be experiencing MMS delivery delays from Twilio Long Codes to Rogers Wireless network subscribers in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
- monitoring Sep 17, 2026, 10:14 PM UTC
We have observed a recovery in MMS delivery from Twilio Long Codes to Rogers Wireless network subscribers in Canada and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Sep 18, 2026, 12:15 AM UTC
We have observed a recovery in MMS delivery from Twilio Long Codes to Rogers Wireless network subscribers in Canada and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Sep 18, 2026, 03:18 AM UTC
The incident has been resolved and MMS delivery from Twilio Long Codes to Rogers Wireless network subscribers in Canada is operating normally.
Major September 16, 2026 Hyatt - App / Inbox Outage - Investigating 1d 2h app-4.zingle.sea1.medallia.com, Web Inbox, SMS Messaging
Started Sep 16, 2026, 09:55 AM UTC· resolved Sep 17, 2026, 12:29 PM UTC
- investigating Sep 16, 2026, 09:55 AM UTC
We have identified an issue impacting the Concierge App, where some inbound messages are not being received and certain users are unable to log in. Our team is actively working on investigating and resolving these issues. We'll continue to post updates as we have them. We appreciate your patience
- monitoring Sep 16, 2026, 12:05 PM UTC
We've taken the necessary measures to resolve the issues affecting the Concierge App and are seeing the system recover. Users may need to refresh the page or re-open the Concierge App if they are still experiencing issues. We're continuing to monitor system performance and ensure full recovery.
- monitoring Sep 16, 2026, 01:55 PM UTC
We have identified an issue impacting the Concierge App, where some inbound messages are not being received and certain users are unable to log in. Our team is actively working on investigating and resolving these issues. We'll continue to post updates as we have them. We appreciate your patience
- monitoring Sep 16, 2026, 04:05 PM UTC
We've taken the necessary measures to resolve the issues affecting the Concierge App and are seeing the system recover. Users may need to refresh the page or re-open the Concierge App if they are still experiencing issues. We're continuing to monitor system performance and ensure full recovery.
- resolved Sep 17, 2026, 12:29 PM UTC
We have resolved the issue affecting the Concierge APP and is now operating normally. Our Production Services & Engineering teams have restored service and verified that the issue has been resolved.
- monitoring Sep 17, 2026, 04:29 PM UTC
We have resolved the issue affecting the Concierge APP and is now operating normally. Our Production Services & Engineering teams have restored service and verified that the issue has been resolved.
Minor September 2, 2026 SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in United States 20d 7h
Started Sep 02, 2026, 11:13 AM UTC· resolved Sep 22, 2026, 07:02 PM UTC
- monitoring Sep 02, 2026, 11:13 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Sep 02, 2026, 12:20 PM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Sep 03, 2026, 12:20 PM UTC
auto-closed
Minor September 1, 2026 United States SMS and MMS Carrier Partner Maintenance 21d 10h
Started Sep 01, 2026, 09:00 AM UTC· resolved Sep 22, 2026, 07:02 PM UTC
- monitoring Sep 01, 2026, 09:00 AM UTC
Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 01 September 2026 at 02:00 PDT until 01 September 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to United States handsets via subset of United States short codes.
- monitoring Sep 01, 2026, 10:00 AM UTC
The scheduled maintenance has been completed.
Minor September 1, 2026 MMS Delivery Delays and Failures from AT&T United States to Twilio Toll-Free Numbers 21d 17h
Started Sep 01, 2026, 01:28 AM UTC· resolved Sep 22, 2026, 07:02 PM UTC
- monitoring Sep 01, 2026, 01:28 AM UTC
Twilio customers may be experiencing MMS delivery failures from AT&T network subscribers in the United States to a subset of Twilio Long Codes and Toll-Free Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Sep 01, 2026, 01:50 AM UTC
Twilio customers may be experiencing MMS delivery failures from AT&T network subscribers in the United States to a subset of Twilio Long Codes and Toll-Free Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Sep 01, 2026, 02:51 AM UTC
Twilio customers may be experiencing MMS delivery delays and failures from AT&T network subscribers in the United States to a subset of Twilio Long Codes and Toll-Free Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Sep 01, 2026, 03:13 AM UTC
Twilio customers may be experiencing MMS delivery delays and failures from AT&T network subscribers in the United States to a subset of Twilio Long Codes and Toll-Free Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Sep 01, 2026, 03:53 AM UTC
Twilio customers may be experiencing MMS delivery failures from AT&T network subscribers in the United States to a subset of Twilio Toll-Free Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Sep 01, 2026, 04:55 AM UTC
Twilio customers may be experiencing MMS delivery delays and failures from AT&T network subscribers in the United States to a subset of Twilio Toll-Free Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Sep 01, 2026, 05:45 AM UTC
Twilio customers may be experiencing MMS delivery delays and failures from AT&T network subscribers in the United States to a small subset of Twilio Toll-Free Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Sep 01, 2026, 06:56 AM UTC
Twilio customers may be experiencing MMS delivery delays and failures from AT&T network subscribers in the United States to a subset of Twilio Long Codes and Toll-Free Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Sep 01, 2026, 06:58 AM UTC
Twilio customers may be experiencing MMS delivery delays and failures from AT&T network subscribers in the United States to a small subset of Twilio Toll-Free Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Sep 01, 2026, 08:01 AM UTC
Twilio customers may be experiencing MMS delivery delays and failures from AT&T network subscribers in the United States to Twilio Toll-Free Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Sep 01, 2026, 09:17 AM UTC
We have observed a recovery in MMS delivery from AT&T network subscribers in the United States to a small subset of Twilio Toll-Free Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Sep 01, 2026, 11:19 AM UTC
We have observed a recovery in MMS delivery from AT&T network subscribers in the United States to a small subset of Twilio Toll-Free Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Sep 01, 2026, 12:45 PM UTC
The incident has been resolved and MMS delivery from AT&T network subscribers to a small subset of Twilio Toll-Free Numbers in the United States to Twilio Toll-Free Numbers is operating normally.
Minor August 31, 2026 SMS Delivery Delays from a Subset of Twilio Short Codes to C-Spire and Dish United States 21d 22h
Started Aug 31, 2026, 08:30 PM UTC· resolved Sep 22, 2026, 07:02 PM UTC
- monitoring Aug 31, 2026, 08:30 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to C-Spire and Dish network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Aug 31, 2026, 08:34 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to C-Spire and Dish network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Aug 31, 2026, 09:35 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to C-Spire and Dish network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Aug 31, 2026, 11:39 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to C-Spire and Dish network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Sep 01, 2026, 03:49 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to C-Spire and Dish network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
- monitoring Sep 01, 2026, 04:17 AM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to C-Spire and Dish network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Sep 01, 2026, 06:18 AM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to C-Spire and Dish network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Sep 01, 2026, 10:19 AM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to C-Spire and Dish network subscribers in the United States and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
- monitoring Sep 01, 2026, 06:19 PM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to C-Spire and Dish network subscribers in the United States and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
- monitoring Sep 02, 2026, 10:19 AM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to C-Spire and Dish network subscribers in the United States and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
- monitoring Sep 03, 2026, 10:19 AM UTC
auto-closed
Minor August 31, 2026 SMS Delivery Delays From a Subset of Twilio Short Codes to Multiple Networks in United States 22d
Started Aug 31, 2026, 07:02 PM UTC· resolved Sep 22, 2026, 07:02 PM UTC
- monitoring Aug 31, 2026, 07:02 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Aug 31, 2026, 11:07 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
- monitoring Sep 01, 2026, 05:57 AM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Sep 01, 2026, 08:04 AM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to network subscribers on affected networks in the United States is operating normally.
Minor August 31, 2026 SMS Delivery Receipt Delays From a Subset of Twilio Short Codes to T-Mobile United States 15d 19h
Started Aug 31, 2026, 06:33 PM UTC· resolved Sep 16, 2026, 02:02 PM UTC
- monitoring Aug 31, 2026, 06:33 PM UTC
We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Aug 31, 2026, 08:40 PM UTC
The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States is operating normally.
Minor August 25, 2026 MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon Wireless United States 8d 4h
Started Aug 25, 2026, 08:24 AM UTC· resolved Sep 02, 2026, 12:29 PM UTC
- monitoring Aug 25, 2026, 08:24 AM UTC
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to Verizon Wireless network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Aug 25, 2026, 09:02 AM UTC
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to Verizon Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Aug 25, 2026, 10:03 AM UTC
We have observed a recovery in MMS delivery receipts from a subset of Twilio Short Codes to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Aug 25, 2026, 12:12 PM UTC
The incident has been resolved and MMS delivery receipts from a subset of Twilio Short Codes to Verizon network subscribers in the United States is operating normally.
Minor August 24, 2026 SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Small Carriers in United States 8d 13h
Started Aug 24, 2026, 11:14 PM UTC· resolved Sep 02, 2026, 12:29 PM UTC
- monitoring Aug 24, 2026, 11:14 PM UTC
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Aug 24, 2026, 11:18 PM UTC
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Aug 25, 2026, 12:20 AM UTC
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Aug 25, 2026, 02:23 AM UTC
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Aug 25, 2026, 06:25 AM UTC
We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Aug 25, 2026, 08:33 AM UTC
We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Small Carriers network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Aug 25, 2026, 12:20 PM UTC
The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to network subscribers on affected networks in the United States are operating normally.
Minor August 23, 2026 United States SMS Carrier Maintenance - AT&T 10d 5h
Started Aug 23, 2026, 07:00 AM UTC· resolved Sep 02, 2026, 12:29 PM UTC
- monitoring Aug 23, 2026, 07:00 AM UTC
The AT&T network in the United States is conducting a planned maintenance from 23 August 2026 at 00:00 PDT until 23 August 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T United States handsets when sending via long codes and short codes.
- monitoring Aug 23, 2026, 11:00 AM UTC
The scheduled maintenance has been completed.
Minor August 20, 2026 SMS Delivery Delays From a Subset of Twilio Short Codes to T-Mobile United States 12d 23h
Started Aug 20, 2026, 12:32 PM UTC· resolved Sep 02, 2026, 12:29 PM UTC
- monitoring Aug 20, 2026, 12:32 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Aug 20, 2026, 01:35 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Aug 20, 2026, 02:05 PM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Aug 20, 2026, 04:07 PM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States is operating normally.
Minor August 19, 2026 MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in United States 13d 15h
Started Aug 19, 2026, 08:34 PM UTC· resolved Sep 02, 2026, 12:29 PM UTC
- monitoring Aug 19, 2026, 08:34 PM UTC
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Aug 19, 2026, 08:46 PM UTC
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Aug 19, 2026, 09:48 PM UTC
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Aug 19, 2026, 11:09 PM UTC
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Aug 20, 2026, 01:10 AM UTC
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Aug 20, 2026, 03:13 AM UTC
The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to network subscribers on affected networks in the United States is operating normally.
Minor August 19, 2026 SMS Delivery Failures From a Subset of Twilio Long Codes to Bell Aliant Canada 14d 2h
Started Aug 19, 2026, 09:40 AM UTC· resolved Sep 02, 2026, 12:29 PM UTC
- monitoring Aug 19, 2026, 09:40 AM UTC
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Aug 19, 2026, 10:41 AM UTC
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Aug 19, 2026, 12:44 PM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Aug 19, 2026, 02:46 PM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Aug 19, 2026, 02:48 PM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada is operating normally.
Minor August 19, 2026 Scheduled Maintenance for Medallia Concierge (app.zingle.me) 6d 5h
Started Aug 19, 2026, 01:00 AM UTC· resolved Aug 25, 2026, 06:47 AM UTC
- monitoring Aug 19, 2026, 01:00 AM UTC
Medallia will be performing scheduled maintenance on the Concierge database on August 18 between 9pm and 12am ET. During this period, we will upgrade the application database to a newer version. No impact to the Concierge application is expected. In rare cases, users may experience brief service interruptions or delays.
- monitoring Aug 19, 2026, 04:00 AM UTC
The planned maintenance to the Medallia Concierge application database is now complete. If your service experiences any unexpected issues, please contact Medallia Technical Support by going to Help > Chat with Us within your Concierge service.
Minor August 18, 2026 MMS Delivery Receipt Delays from a Subset of Twilio Long Codes to C-Spire United States 6d 2h
Started Aug 18, 2026, 08:09 PM UTC· resolved Aug 24, 2026, 11:07 PM UTC
- monitoring Aug 18, 2026, 08:09 PM UTC
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Aug 18, 2026, 08:11 PM UTC
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Aug 18, 2026, 09:13 PM UTC
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Aug 18, 2026, 10:54 PM UTC
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to C-Spire network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Aug 19, 2026, 12:55 AM UTC
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to C-Spire network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Aug 19, 2026, 02:30 AM UTC
The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to C-Spire network subscribers in the United States is operating normally.
Minor August 18, 2026 Scheduled Maintenance for Medallia Concierge (app-1 & app-4) 3d 16h
Started Aug 18, 2026, 05:00 AM UTC· resolved Aug 21, 2026, 09:19 PM UTC
- monitoring Aug 18, 2026, 05:00 AM UTC
Medallia will be performing scheduled maintenance on the Concierge database on August 18 between 1 am and 4 am ET. During this period, we will upgrade the application database to a newer version. No impact to the Concierge application is expected. In rare cases, users may experience brief service interruptions or delays.
- monitoring Aug 18, 2026, 08:00 AM UTC
The planned maintenance to the Medallia Concierge application database is now complete. If your service experiences any unexpected issues, please contact Medallia Technical Support by going to Help > Chat with Us within your Concierge service.
Minor August 16, 2026 SMS Delivery Delays from Twilio to Liberty Mobile Puerto Rico 3d 1h
Started Aug 16, 2026, 07:12 PM UTC· resolved Aug 19, 2026, 08:36 PM UTC
- monitoring Aug 16, 2026, 07:12 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Aug 16, 2026, 08:12 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Aug 16, 2026, 10:12 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Aug 17, 2026, 02:13 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
- monitoring Aug 17, 2026, 06:22 AM UTC
We have observed a recovery in SMS delivery from Twilio to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Aug 17, 2026, 08:31 AM UTC
The incident has been resolved and SMS delivery from Twilio to Liberty Mobile network subscribers in Puerto Rico is operating normally.
Minor August 13, 2026 MMS Delivery Delays from a Subset of Twilio Short Codes to T-Mobile United States 5d 20h
Started Aug 13, 2026, 01:19 PM UTC· resolved Aug 19, 2026, 09:40 AM UTC
- monitoring Aug 13, 2026, 01:19 PM UTC
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Aug 13, 2026, 01:43 PM UTC
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Aug 13, 2026, 02:51 PM UTC
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Aug 13, 2026, 03:33 PM UTC
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Aug 13, 2026, 04:33 PM UTC
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Aug 13, 2026, 06:39 PM UTC
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Aug 13, 2026, 10:39 PM UTC
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
- monitoring Aug 14, 2026, 06:39 AM UTC
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 16 hours or as soon as more information becomes available.
- monitoring Aug 14, 2026, 05:49 PM UTC
We have observed a recovery in MMS delivery receipts from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Aug 14, 2026, 07:52 PM UTC
The incident has been resolved and MMS delivery receipts from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States are operating normally.
Minor August 13, 2026 SMS Delivery Delays from a Subset of Twilio Short Codes and Toll-Free Numbers to Verizon United States 5d 20h
Started Aug 13, 2026, 04:32 AM UTC· resolved Aug 19, 2026, 12:40 AM UTC
- monitoring Aug 13, 2026, 04:32 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Toll-Free Numbers to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Aug 13, 2026, 04:41 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Toll-Free Numbers to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Aug 13, 2026, 05:43 AM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes and Toll-Free Numbers to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Aug 13, 2026, 07:44 AM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes and Toll-Free Numbers to Verizon network subscribers in the United States is operating normally.
Minor August 12, 2026 SMS Delivery Failures from a Subset of Toll Free Numbers to AT&T Network in the United States 3d 20h
Started Aug 12, 2026, 10:19 PM UTC· resolved Aug 16, 2026, 07:04 PM UTC
- monitoring Aug 12, 2026, 10:19 PM UTC
Twilio experienced SMS delivery failures from a subset of toll free numbers to AT&T Network in the United States for 219 minutes between 5:45 and 9:24 Pacific Time on 08/09/2026. The issue has now been resolved.
- monitoring Aug 12, 2026, 10:20 PM UTC
Incident closed.
Minor August 10, 2026 MMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States 3d 18h
Started Aug 10, 2026, 11:45 PM UTC· resolved Aug 14, 2026, 05:58 PM UTC
- monitoring Aug 10, 2026, 11:45 PM UTC
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Aug 10, 2026, 11:50 PM UTC
Twilio customers may be experiencing MMS delivery receipt delays from Twilio to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Aug 11, 2026, 12:50 AM UTC
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Aug 11, 2026, 02:38 AM UTC
We have observed a recovery in MMS delivery receipts from a subset of Twilio Long Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Aug 11, 2026, 04:44 AM UTC
We have observed a recovery in MMS delivery receipts from a subset of Twilio Long Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Aug 11, 2026, 05:35 AM UTC
The incident has been resolved and MMS delivery receipts from a subset of Twilio Long Codes to AT&T network subscribers in the United States is operating normally.
Minor August 8, 2026 SMS Delivery Delays and Failures from Twilio Long Codes to Cellularone NE Arizona United States 5d 9h
Started Aug 08, 2026, 11:29 AM UTC· resolved Aug 13, 2026, 08:51 PM UTC
- monitoring Aug 08, 2026, 11:29 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Long Codes to Cellularone NE Arizona network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Aug 08, 2026, 12:29 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Long Codes to Cellularone NE Arizona network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Aug 08, 2026, 02:35 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Long Codes to Cellularone NE Arizona network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Aug 08, 2026, 03:23 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Long Codes to Cellularone NE Arizona network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Aug 08, 2026, 04:25 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Long Codes to Cellularone NE Arizona network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Aug 08, 2026, 06:22 PM UTC
We have observed a recovery in SMS delivery from Twilio Long Codes to Cellularone NE Arizona network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Aug 08, 2026, 07:26 PM UTC
The incident has been resolved and SMS delivery from Twilio Long Codes to Cellularone NE Arizona network subscribers in the United States is operating normally.