Zingle incident

SMS Delivery Delays From a Subset of Twilio Short Codes to Multiple Networks in United States

Minor Resolved View vendor source →

Zingle experienced a minor incident on August 31, 2026, lasting 22d. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2026, 07:02 PM UTC
Resolved
Sep 22, 2026, 07:02 PM UTC
Duration
22d
Detected by Pingoru
Aug 31, 2026, 07:02 PM UTC

Update timeline

  1. monitoring Aug 31, 2026, 07:02 PM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  2. monitoring Aug 31, 2026, 11:07 PM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

  3. monitoring Sep 01, 2026, 05:57 AM UTC

    We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  4. monitoring Sep 01, 2026, 08:04 AM UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to network subscribers on affected networks in the United States is operating normally.