Zingle incident

MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon Wireless United States

Minor Resolved View vendor source →

Zingle experienced a minor incident on August 25, 2026, lasting 8d 4h. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2026, 08:24 AM UTC
Resolved
Sep 02, 2026, 12:29 PM UTC
Duration
8d 4h
Detected by Pingoru
Aug 25, 2026, 08:24 AM UTC

Update timeline

  1. monitoring Aug 25, 2026, 08:24 AM UTC

    Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to Verizon Wireless network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

  2. monitoring Aug 25, 2026, 09:02 AM UTC

    Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to Verizon Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

  3. monitoring Aug 25, 2026, 10:03 AM UTC

    We have observed a recovery in MMS delivery receipts from a subset of Twilio Short Codes to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  4. monitoring Aug 25, 2026, 12:12 PM UTC

    The incident has been resolved and MMS delivery receipts from a subset of Twilio Short Codes to Verizon network subscribers in the United States is operating normally.