Zingle incident

Scheduled Maintenance for Medallia Concierge (app.zingle.me)

Minor Resolved View vendor source →

Zingle experienced a minor incident on August 19, 2026, lasting 6d 5h. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2026, 01:00 AM UTC
Resolved
Aug 25, 2026, 06:47 AM UTC
Duration
6d 5h
Detected by Pingoru
Aug 19, 2026, 01:00 AM UTC

Update timeline

  1. monitoring Aug 19, 2026, 01:00 AM UTC

    Medallia will be performing scheduled maintenance on the Concierge database on August 18 between 9pm and 12am ET. During this period, we will upgrade the application database to a newer version. No impact to the Concierge application is expected . In rare cases, users may experience brief service interruptions or delays.