On Call Engineers are Investigating
Timeline · 1 update
- monitoring Jul 29, 2026, 10:28 PM UTC
The issu about Studio Timers failing to schedule causing workflow failure has been resolved and it is operating normally at this time.
Zingle had 103 outages in the last 2 years totaling 2095h 38m of downtime — averaging 4.2 incidents per month.
There were 103 Zingle outages since April 21, 2026 totaling 2095h 38m of downtime. Each is summarised below — incident details, duration, and resolution information.
The issu about Studio Timers failing to schedule causing workflow failure has been resolved and it is operating normally at this time.
The incident has been resolved and MMS delivery receipts from a subset of Twilio Short Codes to network subscribers on affected networks in the United States are operating normally.
A subset of small networks in the US are conducting a planned maintenance from 28 July 2026 at 20:00 PDT until 28 July 2026 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.
The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to Verizon Wireless and T-Mobile network subscribers in the United States is operating normally.
The incident has been resolved and SMS delivery receipts from a subset of Twilio Toll-Free Numbers to Verizon network subscribers in the United States are operating normally.
The incident has been resolved and SMS delivery from Twilio to T-Mobile network subscribers in the United States is operating normally.
Our SMS and MMS carrier partner in the United States and Canada is conducting a planned maintenance from 27 July 2026 at 22:00 PDT until 28 July 2026 at 06:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from United States and Canada handsets via United States and Canada long codes.
The Verizon network in the United States is conducting a planned maintenance from 27 July 2026 at 20:00 PDT until 29 July 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Verizon United States handsets.
The Bell Mobility network in Canada is conducting a planned maintenance from 27 July 2026 at 00:00 PDT until 27 July 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Bell Mobility Canada handsets.
The incident has been resolved and SMS delivery from network subscribers to a subset of Twilio United States Short Codes is operating normally.
The AT&T network in the United States is conducting a planned maintenance from 26 July 2026 at 00:00 PDT until 26 July 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T United States handsets when sending via long codes, short codes and toll free numbers.
We are no longer experiencing generic errors when saving phone number configurations assigned to a Studio Flow in the Console. This incident has been resolved.
Our SMS carrier partner in the United States is conducting a planned maintenance from 23 July 2026 at 23:00 PDT until 24 July 2026 at 06:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via subset of United States short codes. We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to Dish network subscribers in the United States are operating normally.
The T-Mobile network in the United States is conducting a planned maintenance from 23 July 2026 at 20:30 PDT until 24 July 2026 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
We are no longer experiencing issues with Gather Speech. This incident has been resolved.
We've taken the necessary measures to resolve the issues affecting the Concierge App and are seeing the system recover. Users may need to refresh the page or re-open the Concierge App if they are still experiencing issues. We're continuing to monitor system performance and ensure full recovery.
Twilio is conducting a planned maintenance from 22 July 2026 at 20:00 PDT until 23 July 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.
Voice connection errors has been resolved and it is operating normally at this time.
Incident closed.
TwiML applications that have experienced complete loss of audit event data spanning from July 15 through July 21, 2026 are now operating normally. This incident has been resolved.
Our SMS carrier partner in Mexico, Peru, Colombia, Honduras, Guatemala, Panama, Costa Rica, El Salvador, Nicaragua, the United States and the Dominican Republic is conducting an emergency maintenance from 20 July 2026 at 23:00 PDT until 21 July 2026 at 01:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Mexico, Peru, Colombia, Honduras, Guatemala, Panama, Costa Rica, El Salvador, Nicaragua, United States and Dominican Republic handsets. We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Our MMS carrier partner in the United States is conducting a planned maintenance from 20 July 2026 at 21:00 PDT until 21 July 2026 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to T-Mobile United States handsets via subset of United States long codes.
The incident has been resolved and SMS delivery receipts from a subset of Twilio Long Codes to affected networks in the United States are operating normally.
The incident has been resolved and SMS and MMS delivery from Twilio Phone Numbers to T-Mobile network subscribers in the United States is operating normally.