Zingle Outage History

Started Nov 07, 2026, 07:37 PM UTC· resolved Nov 08, 2026, 05:13 PM UTC

1. investigating Nov 07, 2026, 07:37 PM UTC

   Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

2. identified Nov 07, 2026, 07:45 PM UTC

   Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

3. identified Nov 07, 2026, 08:45 PM UTC

   Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

4. identified Nov 07, 2026, 10:46 PM UTC

   Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.

5. identified Nov 08, 2026, 02:47 AM UTC

   Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.

6. identified Nov 08, 2026, 10:53 AM UTC

   Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 16 hours or as soon as more information becomes available.

7. monitoring Nov 08, 2026, 03:04 PM UTC

   We have observed a recovery in SMS delivery receipts from a subset of Twilio Long Codes and Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

8. resolved Nov 08, 2026, 05:13 PM UTC

   The incident has been resolved and SMS delivery receipts from a subset of Twilio Long Codes and Short Codes to affected networks in the United States are operating normally.

Read the full incident report →

Started Nov 04, 2026, 12:27 AM UTC· resolved Nov 04, 2026, 12:58 AM UTC

1. investigating Nov 04, 2026, 12:27 AM UTC

   Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

2. resolved Nov 04, 2026, 12:58 AM UTC

   The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to GCI network subscribers in the United States is operating normally.

Read the full incident report →

Started Nov 03, 2026, 10:51 PM UTC· resolved Nov 04, 2026, 06:54 AM UTC

1. investigating Nov 03, 2026, 10:51 PM UTC

   Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

2. identified Nov 03, 2026, 10:51 PM UTC

   Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

3. identified Nov 03, 2026, 11:28 PM UTC

   Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple Small Carriers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

4. identified Nov 04, 2026, 12:05 AM UTC

   We are continuing to work on a fix for this issue.

5. identified Nov 04, 2026, 12:36 AM UTC

   Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to network subscribers on small networks in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

6. identified Nov 04, 2026, 02:37 AM UTC

   Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple small networks in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.

7. monitoring Nov 04, 2026, 04:54 AM UTC

   We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to network subscribers on multiple small networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

8. resolved Nov 04, 2026, 06:54 AM UTC

   The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to network subscribers on affected small networks in the United States is operating normally.

Read the full incident report →

Started Nov 03, 2026, 03:43 PM UTC· resolved Nov 04, 2026, 02:08 AM UTC

1. investigating Nov 03, 2026, 03:43 PM UTC

   Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

2. identified Nov 03, 2026, 04:39 PM UTC

   Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

3. identified Nov 03, 2026, 05:37 PM UTC

   Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes and Short Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

4. identified Nov 03, 2026, 06:38 PM UTC

   Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes and Short Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

5. identified Nov 03, 2026, 08:38 PM UTC

   Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes and Short Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.

6. monitoring Nov 04, 2026, 12:08 AM UTC

   We have observed a recovery in MMS delivery and MMS delivery receipts from a subset of Twilio Long Codes and Short Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

7. resolved Nov 04, 2026, 02:08 AM UTC

   The incident has been resolved and MMS delivery receipts and MMS delivery from a subset of Twilio Long Codes and Short Codes to AT&T network subscribers in the United States are operating normally.

Read the full incident report →

Started Nov 03, 2026, 02:51 PM UTC· resolved Nov 03, 2026, 09:09 PM UTC

1. investigating Nov 03, 2026, 02:51 PM UTC

   Twilio customers may be experiencing MMS delivery delays and delivery failures from a subset of Twilio Long Codes and Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

2. investigating Nov 03, 2026, 03:52 PM UTC

   Twilio customers may be experiencing MMS delivery delays and delivery failures from a subset of Twilio Long Codes and Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

3. identified Nov 03, 2026, 04:48 PM UTC

   Twilio customers may be experiencing MMS delivery delays and failures from a subset of Twilio Short Codes to T-Mobile and Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

4. identified Nov 03, 2026, 05:48 PM UTC

   Twilio customers may be experiencing MMS delivery delays and MMS delivery failures from a subset of Twilio Short Codes to T-Mobile and Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

5. monitoring Nov 03, 2026, 07:07 PM UTC

   We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to T-Mobile and Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

6. resolved Nov 03, 2026, 09:09 PM UTC

   The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to T-Mobile and Verizon network subscribers in the United States is operating normally.

Read the full incident report →

Started Nov 03, 2026, 04:46 AM UTC· resolved Nov 03, 2026, 09:01 PM UTC

1. investigating Nov 03, 2026, 04:46 AM UTC

   Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to GCI Communication network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

2. identified Nov 03, 2026, 04:49 AM UTC

   Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to GCI Communication network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

3. identified Nov 03, 2026, 05:50 AM UTC

   Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to GCI Communication network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

4. identified Nov 03, 2026, 07:55 AM UTC

   Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to GCI Communication network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.

5. identified Nov 03, 2026, 11:56 AM UTC

   Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to GCI Communication network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.

6. identified Nov 03, 2026, 04:45 PM UTC

   Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Long Codes to Small network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

7. identified Nov 03, 2026, 05:46 PM UTC

   Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Long Codes to Small network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

8. identified Nov 03, 2026, 06:17 PM UTC

   Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple small networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

9. monitoring Nov 03, 2026, 06:56 PM UTC

   We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to network subscribers on multiple small networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

10. resolved Nov 03, 2026, 09:01 PM UTC

    The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to multiple small networks the United States is operating normally.

Read the full incident report →

Started Oct 30, 2026, 01:53 PM UTC· resolved Oct 30, 2026, 06:42 PM UTC

1. investigating Oct 30, 2026, 01:53 PM UTC

   Our monitoring systems have detected a potential issue with verifications to Ivory Coast are being sent with an incorrect sender for customers who have not registered a sender, but messages are still being delivered without any issues. The team is investigating whether this is also happening in other countries. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

2. monitoring Oct 30, 2026, 01:53 PM UTC

   Our monitoring systems have detected a potential issue with verifications to Ivory Coast are being sent with an incorrect sender for customers who have not registered a sender, but messages are still being delivered without any issues. The team is investigating whether this is also happening in other countries. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

3. resolved Oct 30, 2026, 06:42 PM UTC

   We have fully investigated the issue affecting verifications to Ivory Coast, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

4. monitoring Oct 30, 2026, 06:42 PM UTC

   We have fully investigated the issue affecting verifications to Ivory Coast, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Read the full incident report →

Started Oct 30, 2026, 12:10 AM UTC· resolved Oct 30, 2026, 10:15 PM UTC

1. investigating Oct 30, 2026, 12:10 AM UTC

   Twilio customers may be experiencing SMS delivery delays from Twilio to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

2. monitoring Oct 30, 2026, 12:10 AM UTC

   Twilio customers may be experiencing SMS delivery delays from Twilio to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

3. identified Oct 30, 2026, 12:11 AM UTC

   Twilio customers may be experiencing SMS delivery delays from Twilio to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

4. monitoring Oct 30, 2026, 12:11 AM UTC

   Twilio customers may be experiencing SMS delivery delays from Twilio to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

5. identified Oct 30, 2026, 01:12 AM UTC

   Twilio customers may be experiencing SMS delivery delays from Twilio to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

6. monitoring Oct 30, 2026, 01:12 AM UTC

   Twilio customers may be experiencing SMS delivery delays from Twilio to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

7. identified Oct 30, 2026, 03:12 AM UTC

   Twilio customers may be experiencing SMS delivery delays from Twilio to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

8. monitoring Oct 30, 2026, 03:12 AM UTC

   Twilio customers may be experiencing SMS delivery delays from Twilio to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

9. identified Oct 30, 2026, 07:18 AM UTC

   Twilio customers may be experiencing SMS delivery delays from Twilio to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

10. monitoring Oct 30, 2026, 07:18 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

11. identified Oct 30, 2026, 03:20 PM UTC

    Twilio customers may be experiencing SMS & MMS delivery delays from Twilio to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

12. monitoring Oct 30, 2026, 03:20 PM UTC

    Twilio customers may be experiencing SMS & MMS delivery delays from Twilio to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

13. monitoring Oct 30, 2026, 08:13 PM UTC

    We have observed a recovery in SMS and MMS delivery from Twilio to Altice network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

14. monitoring Oct 30, 2026, 08:13 PM UTC

    We have observed a recovery in SMS and MMS delivery from Twilio to Altice network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

15. resolved Oct 30, 2026, 10:15 PM UTC

    The incident has been resolved and SMS and MMS delivery from Twilio to Altice network subscribers in the United States is operating normally.

16. monitoring Oct 30, 2026, 10:15 PM UTC

    The incident has been resolved and SMS and MMS delivery from Twilio to Altice network subscribers in the United States is operating normally.

Read the full incident report →

Started Oct 29, 2026, 12:51 AM UTC· resolved Oct 29, 2026, 02:05 PM UTC

1. investigating Oct 29, 2026, 12:51 AM UTC

   Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

2. monitoring Oct 29, 2026, 12:51 AM UTC

   Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

3. identified Oct 29, 2026, 12:54 AM UTC

   Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

4. monitoring Oct 29, 2026, 12:54 AM UTC

   Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

5. identified Oct 29, 2026, 01:56 AM UTC

   Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

6. monitoring Oct 29, 2026, 01:56 AM UTC

   Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

7. identified Oct 29, 2026, 04:01 AM UTC

   Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

8. monitoring Oct 29, 2026, 04:01 AM UTC

   Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

9. identified Oct 29, 2026, 08:02 AM UTC

   Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.

10. monitoring Oct 29, 2026, 08:02 AM UTC

    Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.

11. monitoring Oct 29, 2026, 12:02 PM UTC

    We have observed a recovery in MMS delivery receipts from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

12. monitoring Oct 29, 2026, 12:02 PM UTC

    We have observed a recovery in MMS delivery receipts from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

13. resolved Oct 29, 2026, 02:05 PM UTC

    The incident has been resolved and MMS delivery receipts from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States are operating normally.

14. monitoring Oct 29, 2026, 02:05 PM UTC

    The incident has been resolved and MMS delivery receipts from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States are operating normally.

Read the full incident report →

Started Oct 28, 2026, 05:30 AM UTC· resolved Oct 28, 2026, 05:31 AM UTC

1. monitoring Oct 28, 2026, 05:30 AM UTC

   Twilio Console was degraded for 90 minutes between 28 October 2026 7:45 AM and 9:15 AM Pacific Time. During this period of time customers may have experienced errors when loading some pages in One Console. The issue has now been resolved.

2. monitoring Oct 28, 2026, 05:31 AM UTC

   Incident closed.

Read the full incident report →

Started Oct 27, 2026, 09:44 PM UTC· resolved Oct 27, 2026, 09:45 PM UTC

1. identified Oct 27, 2026, 09:44 PM UTC

   Twilio Programmable Messaging API was degraded for 53 seconds between 2:08:42 to 2:09:35 pm PDT on Tues, Oct. 27. During this period of time, customers may have received 500 errors in response to their API requests. The issue has now been resolved.

2. monitoring Oct 27, 2026, 09:44 PM UTC

   Twilio Programmable Messaging API was degraded for 53 seconds between 2:08:42 to 2:09:35 pm PDT on Tues, Oct. 27. During this period of time, customers may have received 500 errors in response to their API requests. The issue has now been resolved.

3. resolved Oct 27, 2026, 09:45 PM UTC

   Incident closed.

4. monitoring Oct 27, 2026, 09:45 PM UTC

   Incident closed.

Read the full incident report →

Started Oct 27, 2026, 12:58 PM UTC· resolved Oct 27, 2026, 05:32 PM UTC

1. investigating Oct 27, 2026, 12:58 PM UTC

   Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

2. monitoring Oct 27, 2026, 12:58 PM UTC

   Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

3. monitoring Oct 27, 2026, 02:05 PM UTC

   Twilio customers may be experiencing SMS and MMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

4. identified Oct 27, 2026, 02:05 PM UTC

   Twilio customers may be experiencing SMS and MMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

5. monitoring Oct 27, 2026, 02:28 PM UTC

   Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is continuing to investigate this issue. We will provide another update in 2 hours or as soon as more information becomes available.

6. identified Oct 27, 2026, 02:28 PM UTC

   Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is continuing to investigate this issue. We will provide another update in 2 hours or as soon as more information becomes available.

7. monitoring Oct 27, 2026, 03:06 PM UTC

   wilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is continuing to investigate this issue. We will provide another update in 2 hours or as soon as more information becomes available.

8. identified Oct 27, 2026, 03:06 PM UTC

   wilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is continuing to investigate this issue. We will provide another update in 2 hours or as soon as more information becomes available.

9. monitoring Oct 27, 2026, 03:30 PM UTC

   Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is continuing to investigate this issue. We will provide another update in 2 hours or as soon as more information becomes available.

10. monitoring Oct 27, 2026, 03:30 PM UTC

    We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

11. identified Oct 27, 2026, 03:30 PM UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is continuing to investigate this issue. We will provide another update in 2 hours or as soon as more information becomes available.

12. monitoring Oct 27, 2026, 03:30 PM UTC

    We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

13. monitoring Oct 27, 2026, 05:32 PM UTC

    The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States is operating normally.

14. resolved Oct 27, 2026, 05:32 PM UTC

    The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States is operating normally.

Read the full incident report →

Started Oct 27, 2026, 03:53 AM UTC· resolved Oct 27, 2026, 07:10 AM UTC

1. investigating Oct 27, 2026, 03:53 AM UTC

   Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

2. monitoring Oct 27, 2026, 03:53 AM UTC

   Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

3. monitoring Oct 27, 2026, 04:53 AM UTC

   Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

4. investigating Oct 27, 2026, 04:53 AM UTC

   Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

5. monitoring Oct 27, 2026, 05:09 AM UTC

   Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

6. monitoring Oct 27, 2026, 05:09 AM UTC

   We have observed a recovery in SMS delivery receipts from a subset of Twilio Long Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

7. identified Oct 27, 2026, 05:09 AM UTC

   Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

8. monitoring Oct 27, 2026, 05:09 AM UTC

   We have observed a recovery in SMS delivery receipts from a subset of Twilio Long Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

9. monitoring Oct 27, 2026, 07:10 AM UTC

   The incident has been resolved and SMS delivery receipts from a subset of Twilio Long Codes to AT&T network subscribers in the United States are operating normally.

10. resolved Oct 27, 2026, 07:10 AM UTC

    The incident has been resolved and SMS delivery receipts from a subset of Twilio Long Codes to AT&T network subscribers in the United States are operating normally.

Read the full incident report →

Started Oct 26, 2026, 07:50 PM UTC· resolved Oct 30, 2026, 03:16 AM UTC

1. investigating Oct 26, 2026, 07:50 PM UTC

   Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

2. monitoring Oct 26, 2026, 07:50 PM UTC

   Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

3. monitoring Oct 26, 2026, 07:57 PM UTC

   Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

4. monitoring Oct 26, 2026, 08:57 PM UTC

   Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

5. identified Oct 26, 2026, 08:57 PM UTC

   Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

6. monitoring Oct 26, 2026, 10:58 PM UTC

   Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

7. identified Oct 26, 2026, 10:58 PM UTC

   Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

8. monitoring Oct 27, 2026, 03:04 AM UTC

   Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

9. monitoring Oct 27, 2026, 11:10 AM UTC

   Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

10. identified Oct 28, 2026, 03:17 AM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

11. monitoring Oct 28, 2026, 03:17 AM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

12. identified Oct 29, 2026, 03:18 AM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

13. monitoring Oct 29, 2026, 03:18 AM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

14. monitoring Oct 30, 2026, 02:51 AM UTC

    We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

15. monitoring Oct 30, 2026, 02:51 AM UTC

    We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

16. monitoring Oct 30, 2026, 04:51 AM UTC

    We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

17. monitoring Oct 30, 2026, 04:51 AM UTC

    We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

18. monitoring Oct 30, 2026, 08:51 AM UTC

    We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

19. monitoring Oct 30, 2026, 08:51 AM UTC

    We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

20. monitoring Oct 30, 2026, 04:52 PM UTC

    We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.

21. monitoring Oct 30, 2026, 04:52 PM UTC

    We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.

22. resolved Oct 30, 2026, 10:28 PM UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States is operating normally.

23. monitoring Oct 30, 2026, 10:28 PM UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States is operating normally.

Read the full incident report →

Started Oct 22, 2026, 05:10 PM UTC· resolved Oct 22, 2026, 07:30 PM UTC

1. investigating Oct 22, 2026, 05:10 PM UTC

   Our monitoring systems have detected a potential issue with porting request submissions returning 500 errors. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

2. monitoring Oct 22, 2026, 05:10 PM UTC

   Our monitoring systems have detected a potential issue with porting request submissions returning 500 errors. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

3. monitoring Oct 22, 2026, 05:24 PM UTC

   We are observing an issue with 500 Errors on Porting Request Submissions. This issue is affecting the Port-in US Toll-free and Port a number tabs. The Port-in US Local tab is still currently functional and the Port-in API is still functional. We expect to provide another update in 1 hour or as soon as more information becomes available.

4. monitoring Oct 22, 2026, 06:16 PM UTC

   We have identified the issue with 500 Errors on Porting Request Submissions. This issue is affecting wireless only submissions on the Port-in US Toll-free and Port a number tabs. The Port-in US Local tab is still currently functional and the Port-in API is still functional. We are actively working to resolve this issue. If customers have an urgent porting request, they can submit it manually by sending an email to [email protected] at this time. We will provide another update in 2 hours or as soon as additional information is available.

5. monitoring Oct 22, 2026, 07:03 PM UTC

   We have started seeing recovery for the issue with 500 errors on porting request submissions. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

6. monitoring Oct 22, 2026, 07:30 PM UTC

   We are no longer experiencing an issue with 500 errors on porting request submissions. This incident has been resolved.

Read the full incident report →

Started Oct 22, 2026, 04:32 PM UTC· resolved Oct 22, 2026, 06:08 PM UTC

1. investigating Oct 22, 2026, 04:32 PM UTC

   Our monitoring systems have detected a potential issue with realtime transcription and Deepgram. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

2. monitoring Oct 22, 2026, 04:32 PM UTC

   Our monitoring systems have detected a potential issue with realtime transcription and Deepgram. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

3. monitoring Oct 22, 2026, 05:38 PM UTC

   We have mitigated the issue and are monitoring system performance. Speech recognition for Voice calls is returning to normal. We will provide another update in 30 minutes or as soon as more information becomes available.

4. monitoring Oct 22, 2026, 06:08 PM UTC

   The issue affecting realtime transcriptions and Deepgram has been resolved, and the service is functioning normally at this time.

Read the full incident report →

Started Oct 21, 2026, 05:10 PM UTC· resolved Oct 22, 2026, 10:57 AM UTC

1. investigating Oct 21, 2026, 05:10 PM UTC

   Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Cellularone network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

2. monitoring Oct 21, 2026, 05:10 PM UTC

   Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Cellularone network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

3. monitoring Oct 21, 2026, 06:11 PM UTC

   Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Cellularone network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

4. monitoring Oct 21, 2026, 08:19 PM UTC

   We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Cellularone network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

5. monitoring Oct 21, 2026, 10:20 PM UTC

   We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Cellularone network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

6. monitoring Oct 22, 2026, 02:25 AM UTC

   We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Cellularone network subscribers in the United States and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

7. monitoring Oct 22, 2026, 10:57 AM UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Cellularone NE Arizona network subscribers in the United States is operating normally.

Read the full incident report →

Started Oct 20, 2026, 05:16 PM UTC· resolved Oct 20, 2026, 08:00 PM UTC

1. investigating Oct 20, 2026, 05:16 PM UTC

   Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Telnyx LLC network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

2. monitoring Oct 20, 2026, 05:16 PM UTC

   Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Telnyx LLC network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

3. monitoring Oct 20, 2026, 05:20 PM UTC

   Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Telnyx network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

4. monitoring Oct 20, 2026, 05:59 PM UTC

   We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Telnyx network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

5. monitoring Oct 20, 2026, 08:00 PM UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Telnyx network subscribers in the United States is operating normally.

Read the full incident report →

Started Oct 19, 2026, 08:26 PM UTC· resolved Oct 20, 2026, 05:01 AM UTC

1. monitoring Oct 19, 2026, 08:26 PM UTC

   Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

2. monitoring Oct 19, 2026, 09:27 PM UTC

   Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

3. monitoring Oct 19, 2026, 09:36 PM UTC

   Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

4. monitoring Oct 19, 2026, 10:37 PM UTC

   Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

5. monitoring Oct 20, 2026, 12:46 AM UTC

   Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

6. monitoring Oct 20, 2026, 03:10 AM UTC

   We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

7. monitoring Oct 20, 2026, 05:01 AM UTC

   The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States is operating normally.

Read the full incident report →

Started Oct 17, 2026, 05:07 PM UTC· resolved Oct 17, 2026, 10:11 PM UTC

1. monitoring Oct 17, 2026, 05:07 PM UTC

   Our monitoring systems have detected a potential issue with 53000 errors on the Singapore edge client causing unregistered events. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

2. monitoring Oct 17, 2026, 05:51 PM UTC

   We are currently investigating an issue with 53000 errors on the Singapore edge client causing unregistered events. We expect to provide another update in 15 minutes or as soon as more information becomes available

3. monitoring Oct 17, 2026, 06:21 PM UTC

   We are currently investigating an issue with 53000 errors on the Singapore edge client causing unregistered events. We expect to provide another update in 1 hour or as soon as more information becomes available

4. monitoring Oct 17, 2026, 07:23 PM UTC

   We are no longer observing the issue with 53000 errors on the Singapore edge client causing unregistered events, our engineering teams are still investigating the root cause. We expect to provide another update in 1 hour or as soon as more information becomes available.

5. monitoring Oct 17, 2026, 08:21 PM UTC

   We are no longer observing the issue with 53000 errors on the Singapore edge client causing unregistered events. Our engineering teams are continuing to monitor to ensure full service recovery. We will provide another update in 1 hour or as soon as more information becomes available.

6. monitoring Oct 17, 2026, 08:36 PM UTC

   We are no longer observing the issue with 53000 errors on the Singapore edge client causing unregistered events. Our engineering teams are continuing to monitor to ensure full service recovery. We will provide another update in 1 hour or as soon as more information becomes available.

7. monitoring Oct 17, 2026, 09:39 PM UTC

   We are no longer observing the issue with 53000 errors on the Singapore edge client causing unregistered events. Our engineering teams are continuing to monitor to ensure full service recovery. We will provide another update in 2 hours or as soon as more information becomes available.

8. monitoring Oct 17, 2026, 10:11 PM UTC

   We are no longer observing the issue with 53000 errors on the Singapore edge client causing unregistered events. This incident has been resolved.

Read the full incident report →

Started Oct 16, 2026, 11:47 PM UTC· resolved Oct 16, 2026, 11:58 PM UTC

1. monitoring Oct 16, 2026, 11:47 PM UTC

   Our monitoring systems have detected a potential issue with the Virtual Phone feature in Legacy Console. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

2. monitoring Oct 16, 2026, 11:58 PM UTC

   We have fully investigated the Virtual Phone reply issue triggered by our automated alert, and it was determined that there is minimal customer impact with resolution confirmed. All systems are operational.

Read the full incident report →

Started Oct 16, 2026, 05:24 PM UTC· resolved Oct 23, 2026, 11:33 AM UTC

1. monitoring Oct 16, 2026, 05:24 PM UTC

   Our monitoring systems have detected a potential issue with A2P Campaign approvals. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

2. monitoring Oct 16, 2026, 05:33 PM UTC

   Our engineering team has identified an issue that is preventing recently approved Campaigns from transitioning from an in-progress to approved state. We will provide another update in 1 hour, or as soon as more information becomes available.

3. monitoring Oct 16, 2026, 06:33 PM UTC

   Our engineering team is continuing to address an issue that is preventing recently approved Campaigns from transitioning from an in-progress to approved state. We will provide another update in 2 hours, or as soon as more information becomes available.

4. monitoring Oct 16, 2026, 08:30 PM UTC

   Our engineering team is continuing to address an issue that is preventing recently approved Campaigns from transitioning from an in-progress to approved state. We will provide another update in 4 hours, or as soon as more information becomes available.

5. monitoring Oct 16, 2026, 10:32 PM UTC

   A2P 10DLC campaign status is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

6. monitoring Oct 16, 2026, 11:00 PM UTC

   The issue delaying campaign approvals has been resolved and A2P 10DLC campaign status is operating normally at this time.

Read the full incident report →

Started Oct 16, 2026, 04:56 PM UTC· resolved Oct 22, 2026, 07:32 PM UTC

1. monitoring Oct 16, 2026, 04:56 PM UTC

   Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

2. monitoring Oct 16, 2026, 04:57 PM UTC

   Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

3. monitoring Oct 16, 2026, 05:59 PM UTC

   We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

4. monitoring Oct 16, 2026, 06:41 PM UTC

   We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

5. monitoring Oct 16, 2026, 08:07 PM UTC

   The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to Verizon network subscribers in the United States are operating normally.

Read the full incident report →

Started Oct 14, 2026, 10:22 AM UTC· resolved Oct 14, 2026, 10:49 AM UTC

1. monitoring Oct 14, 2026, 10:22 AM UTC

   Our monitoring systems have detected a potential issue with Functions and Assets. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

2. monitoring Oct 14, 2026, 10:49 AM UTC

   We have fully investigated the Functions and Assets issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

Read the full incident report →

Started Oct 14, 2026, 06:22 AM UTC· resolved Oct 14, 2026, 06:49 AM UTC

1. investigating Oct 14, 2026, 06:22 AM UTC

   Our monitoring systems have detected a potential issue with Functions and Assets. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

2. resolved Oct 14, 2026, 06:49 AM UTC

   We have fully investigated the Functions and Assets issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

3. monitoring Oct 14, 2026, 10:22 AM UTC

   Our monitoring systems have detected a potential issue with Functions and Assets. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

4. monitoring Oct 14, 2026, 10:49 AM UTC

   We have fully investigated the Functions and Assets issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

Read the full incident report →