Zingle incident

Scheduled Maintenance for Medallia Concierge (app-1 & app-4)

Minor Resolved View vendor source →

Zingle experienced a minor incident on August 18, 2026, lasting 3d 16h. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2026, 05:00 AM UTC
Resolved
Aug 21, 2026, 09:19 PM UTC
Duration
3d 16h
Detected by Pingoru
Aug 18, 2026, 05:00 AM UTC

Update timeline

  1. monitoring Aug 18, 2026, 05:00 AM UTC

    Medallia will be performing scheduled maintenance on the Concierge database on August 18 between 1 am and 4 am ET. During this period, we will upgrade the application database to a newer version. No impact to the Concierge application is expected . In rare cases, users may experience brief service interruptions or delays.