Zettagrid had 7 outages in the last 2 years totaling 888h 18m of downtime — averaging 0.3 incidents per month.
There were 7 Zettagrid outages since March 17, 2026 totaling 888h 18m of downtime. Each is summarised below — incident details, duration, and resolution information.
Additional hosts have been affected. Zettagrid Engineers continuing to investigate. Further updates will be posted as soon as possible.
Hosts status has been normalised. Zettagrid Engineers will continue to monitor.
We've now resolved the incident. Thanks for your patience.
The issue beyond our network has been resolved/re-routed. Thanks for your patience!
We've now resolved the incident. Thanks for your patience.
Our networking team has now resolved the issue — we apologise for any inconvenience caused. Customers with 02, 03, or 07 numbers who were connecting to our WA-based infrastructure were most affected. If you are not located in Western Australia, and have a SIP Trunk product with us (_not Cloud PBX_), we recommend updating your SIP registration to point to our east-coast infrastructure to improve resilience. For updated setup guides and server details, please visit our support knowledge base at: [PBX Setup Guides](https://www.simtex.com.au/support/kb/pbx-setup-guides) If you need further assistance or are still experiencing issues, please contact support.
This was resolved earlier this morning. Thanks for your patience.
Upstream provider has confirmed the Data centre experienced a power outage, which resulted in service degradation. Power has now been restored, and all services are fully operational. If your service is still impacted or you require further assistance please contact the Operations Centre on 1300 597 656 or email to [email protected]