Resolved after 3 hours, on September 14, 2026.
Due to a planned maintenance by our upstream provider, small number of NBN Services may be disrupted for up to 1 hour within the change window. Upon completion of the change all services are expected to automatically return to normal operational status. If your service does not restore to normal operations upon completion of this scheduled maintenance, please proceed as follows: - **Step 1** - Power cycle your hardware. If the service still does not restore then: - **Step 2** - Contact the Operations Centre on 1300 597 656 or email to [email protected]
Update timeline
- resolved Sep 15, 2026, 04:32 AM UTC
Due to a planned maintenance by our upstream provider, small number of NBN Services may be disrupted for up to 1 hour within the change window. Upon completion of the change all services are expected to automatically return to normal operational status. If your service does not restore to normal operations upon completion of this scheduled maintenance, please proceed as follows: - **Step 1** - Power cycle your hardware. If the service still does not restore then: - **Step 2** - Contact the Operations Centre on 1300 597 656 or email to [email protected]
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