Is Zettagrid down?

Last checked 1m ago
Current status
Zettagrid is up

No incidents right now.

Official status page: https://status.zettagrid.com · Polled every 5 minutes · 1 component tracked

Zettagrid is operational right now. Last checked 1m ago; the most recent incident resolved 7h ago.

Real-time Zettagrid status, recent outages, and incident history — pulled directly from Zettagrid's official status page at https://status.zettagrid.com every 5 minutes. Pingoru tracks 1 Zettagrid service and has captured 47 incidents in the last 90 days (88.89% uptime). Get email, Slack, Discord, or webhook alerts the moment Zettagrid reports a new incident — free for 5 monitors, no credit card.

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Zettagrid uptime 88.89% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 3h
    Started Sep 14, 2026, 04:00 PM UTC · Resolved Sep 14, 2026, 07:00 PM UTC
    Timeline · 1 update
    • resolved · Sep 15, 2026, 04:32 AM UTC

      Due to a planned maintenance by our upstream provider, small number of NBN Services may be disrupted for up to 1 hour within the change window. Upon completion of the change all services are expected to automatically return to normal operational status. If your service does not restore to normal operations upon completion of this scheduled maintenance, please proceed as follows: - **Step 1** - Power cycle your hardware. If the service still does not restore then: - **Step 2** - Contact the Operations Centre on 1300 597 656 or email to [email protected]

    Latest: Due to a planned maintenance by our upstream provider, small number of NBN Services may be disrupted for up to 1 hour within the change window. Upon completion of the change all se…

  2. Resolved
    Started Sep 10, 2026, 06:39 AM UTC · Resolved Sep 10, 2026, 06:39 AM UTC
    Timeline · 1 update
    • investigating · Sep 10, 2026, 06:39 AM UTC

      Engineers have identified a core router issue in Perth that caused all services terminated on it to migrate to a secondary device and then back to the primary. It has been confirmed everything is again stable. If you are still experiencing issues, please open a ticket via [email protected]

    Latest: Engineers have identified a core router issue in Perth that caused all services terminated on it to migrate to a secondary device and then back to the primary. It has been confirme…

  3. Resolved 1h 40m
    Started Sep 08, 2026, 11:54 PM UTC · Resolved Sep 09, 2026, 01:35 AM UTC
    Timeline · 2 updates
    • investigating · Sep 08, 2026, 11:54 PM UTC

      We're investigating an issue with some Simtex customers unable to make or receive calls on the Simtex platform. Further updates will be provided as they become available.

    • resolved · Sep 09, 2026, 02:09 AM UTC

      We have resolved a major outage affecting the Simtex core database cluster, which was causing some calls to fail and preventing audio playback for services using an IVR. During recovery, database load was successfully failed over to our backup servers. We then returned load to the primary, but outstanding issues became apparent and we reverted to the backup servers to restore full service. The platform is running normally. A maintenance window will be scheduled in future to carry out further testing, and we will provide advance notice before any work takes place. We apologise for the disruption and thank you for your patience.

    Latest: We have resolved a major outage affecting the Simtex core database cluster, which was causing some calls to fail and preventing audio playback for services using an IVR. During rec…

  4. Resolved 23h 5m
    Started Sep 07, 2026, 02:01 AM UTC · Resolved Sep 08, 2026, 01:07 AM UTC
    Timeline · 2 updates
    • investigating · Sep 07, 2026, 02:01 AM UTC

      ngineers are upgrading core network firewall infrastructure for Zettagrid. The network interruptions occur as the network traffic switches between primary and secondary paths. The services impacted include: - Management access to VPSs and VDCs - Veeam Backup - Veeam Replication - Secondsite Replication portal access - Cloudstack management portal Network traffic for virtual machines, will be unaffected. If you have any questions about this works or discover issues with your services upon conclusion of the change, contact the Operation Centre by email to [email protected] or call 1300 597 656 quoting change number CHG-6308

    • resolved · Sep 08, 2026, 01:07 AM UTC

      This was a false alarm, there was no real problem, updated time to be 7:30pm WST 8th of September,

    Latest: This was a false alarm, there was no real problem, updated time to be 7:30pm WST 8th of September,

  5. Resolved 9d 7h
    Started Aug 17, 2026, 07:47 PM UTC · Resolved Aug 27, 2026, 03:03 AM UTC
    Timeline · 2 updates
    • investigating · Aug 17, 2026, 07:47 PM UTC

      Zettagrid Engineers are currently investigating issues affecting VDC Backup services in the Cibitung zone. We will provide further updates as more information becomes available.

    • resolved · Aug 27, 2026, 03:03 AM UTC

      We've now resolved the incident. Thanks for your patience.

    Latest: We've now resolved the incident. Thanks for your patience.

See the full Zettagrid outage history

1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Zettagrid outage history →

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Outage history

Past 90 days · 6 incidents View full outage history →