Zettagrid incident

Melbourne - Emergency Network Maintenance CHG-6308

Resolved after 23 hours 5 minutes, on September 7, 2026.

resolved Sep 08, 2026, 01:07 AM UTC

This was a false alarm, there was no real problem, updated time to be 7:30pm WST 8th of September,

Started
Sep 07, 2026, 02:01 AM UTC
Resolved
Sep 08, 2026, 01:07 AM UTC
Duration
23h 5m
Detected by Pingoru
Sep 07, 2026, 02:01 AM UTC

Update timeline

  1. investigating Sep 07, 2026, 02:01 AM UTC

    ngineers are upgrading core network firewall infrastructure for Zettagrid. The network interruptions occur as the network traffic switches between primary and secondary paths. The services impacted include: - Management access to VPSs and VDCs - Veeam Backup - Veeam Replication - Secondsite Replication portal access - Cloudstack management portal Network traffic for virtual machines, will be unaffected. If you have any questions about this works or discover issues with your services upon conclusion of the change, contact the Operation Centre by email to [email protected] or call 1300 597 656 quoting change number CHG-6308

  2. resolved Sep 08, 2026, 01:07 AM UTC

    This was a false alarm, there was no real problem, updated time to be 7:30pm WST 8th of September,

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