Resolved after 12 days, on September 10, 2026.
Engineers have identified a core router issue in Perth that caused all services terminated on it to migrate to a secondary device and then back to the primary. It has been confirmed everything is again stable. If you are still experiencing issues, please open a ticket via [email protected]
Update timeline
- investigating Sep 10, 2026, 06:39 AM UTC
Engineers have identified a core router issue in Perth that caused all services terminated on it to migrate to a secondary device and then back to the primary. It has been confirmed everything is again stable. If you are still experiencing issues, please open a ticket via [email protected]
- resolved Sep 22, 2026, 07:32 AM UTC
We've now resolved the incident. Thanks for your patience.
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