Zeta incident

Web interface is inaccessible due to a platform disruption

Critical Resolved View vendor source →

Zeta experienced a critical incident on July 3, 2025 affecting Web Application, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2025, 07:41 AM UTC
Resolved
Jul 03, 2025, 08:17 AM UTC
Duration
36m
Detected by Pingoru
Jul 03, 2025, 07:41 AM UTC

Affected components

Web Application

Update timeline

  1. investigating Jul 03, 2025, 07:41 AM UTC

    The Zeta Marketing Platform is currently experiencing a complete disruption preventing all users from accessing the web interface. Our team is actively investigating and working to restore functionality as soon as possible. The next update will provide updates as soon as possible.

  2. identified Jul 03, 2025, 08:01 AM UTC

    We have identified the root cause of the disruption affecting access to the Zeta Marketing Platform's web interface. Our engineering team is actively working on a quick resolution. We will share the next update shortly with progress details. Thank you for your patience.

  3. resolved Jul 03, 2025, 08:17 AM UTC

    The issue impacting access to the Zeta Marketing Platform web interface has been successfully resolved. All services are now fully operational. We appreciate your patience and understanding while we worked to restore functionality. If you continue to experience any issues, please reach out to our support team.