Zeta incident
Zeta Marketing Platform is experiencing latency in campaign delivery
Resolved after 2 hours 22 minutes, affecting Campaigns, on May 26, 2025.
The root cause has been identified, recovery is complete and campaign latency has returned to normal levels. We’ll continue to monitor performance closely to ensure ongoing stability. Thank you for your patience during this incident.
Affected components
Update timeline
- investigating May 26, 2025, 02:33 PM UTC
Users are experiencing significant latency in campaign delivery. Campaign sends are taking longer than expected to process and deliver to recipients. Technical teams are actively investigating the delivery delays and working to restore normal processing times. The next update will be provided as soon as possible.
- investigating May 26, 2025, 03:28 PM UTC
Recovery efforts are underway as we continue to investigate the incident. Latency in campaign sends is steadily decreasing, and we expect processing times to return to normal soon. We’ll provide an update within the hour or sooner if more information becomes available.
- monitoring May 26, 2025, 04:32 PM UTC
The root cause has been identified, recovery is complete and campaign latency has returned to normal levels. We’ll continue to monitor performance closely to ensure ongoing stability. Thank you for your patience during this incident.
- resolved May 26, 2025, 04:55 PM UTC
This incident has been resolved.
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