Zeta incident

Service degradation accessing Campaign Content Report Page under Analytics > Content

Minor Resolved View vendor source →

Zeta experienced a minor incident on May 15, 2026 affecting Reports, lasting 5h 1m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2026, 11:04 AM UTC
Resolved
May 15, 2026, 04:06 PM UTC
Duration
5h 1m
Detected by Pingoru
May 15, 2026, 11:04 AM UTC

Affected components

Reports

Update timeline

  1. identified May 15, 2026, 11:04 AM UTC

    The Zeta Marketing Platform is currently experiencing service degradation, impacting access to the Content Reporting page. Our engineering teams are actively investigating the issue and working to identify the root cause and restore normal service operations as quickly as possible. All other systems continue to operate properly.

  2. identified May 15, 2026, 11:18 AM UTC

    We have identified the root cause of the service degradation impacting the Content Reporting page. We are actively implementing remediation measures and working to restore normal service functionality as quickly as possible. We will continue to provide periodic updates on our progress toward full resolution.

  3. identified May 15, 2026, 01:18 PM UTC

    Remediation measures have been implemented, and the fix is currently undergoing validation and testing. Our teams continue to work toward restoring full service functionality as quickly as possible. We will continue to provide periodic updates on our progress toward full resolution.

  4. monitoring May 15, 2026, 01:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. identified May 15, 2026, 01:31 PM UTC

    The issue has been identified and a fix is being implemented.

  6. identified May 15, 2026, 02:32 PM UTC

    Final validation and testing activities are currently underway within the test environment. Following successful validation, the fix will be deployed to the production environment. We will continue to provide updates on our progress toward full resolution.

  7. monitoring May 15, 2026, 02:52 PM UTC

    The issue impacting the Content Reporting page has been resolved and service functionality has been fully restored. Our teams have completed validation and are continuing to monitor the platform to ensure ongoing stability and performance.

  8. monitoring May 15, 2026, 03:54 PM UTC

    We are continuing to monitor for any further issues.

  9. resolved May 15, 2026, 04:06 PM UTC

    This incident has been resolved.