Zeta experienced a major incident on July 28, 2025 affecting Web Application, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 28, 2025, 11:35 PM UTC
We have seen indication of a potential high severity issue with the Zeta Marketing Platform. Users are experiencing significant delays when attempting to load and interact with the Zeta Marketing Platform interface. Pages are taking longer than normal to respond. Our team is actively investigating and working to restore stable access as soon as possible
- resolved Jul 29, 2025, 12:25 AM UTC
The earlier issue affecting login access to the ZMP web interface has been resolved. All services are now fully operational, and there is no ongoing impact. Our team will continue to monitor the platform to ensure stability. Thank you for your patience.