Zeta incident
Intermittent Web Interface Disruption Where Partial Navigation Is Inaccessible
Zeta experienced a major incident on August 21, 2025 affecting Web Application, lasting 1h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 21, 2025, 12:32 PM UTC
We have seen indication of a potential high severity issue with the Zeta Marketing Platform. We are actively working to identify the issue (impact and cause) and will update you with findings and confirmation of affected services once collected. Additional communications will be sent periodically with updates while we move through identification, impact analysis, and recovery. We value your trust and apologize for any inconvenience.
- identified Aug 21, 2025, 01:02 PM UTC
The Zeta Marketing Platform is currently experiencing a partial disruption, preventing all users from accessing the full navigation on the web interface. Our team is actively investigating and working to restore functionality as soon as possible. The next update will be provided as soon as possible.
- monitoring Aug 21, 2025, 01:37 PM UTC
The intermittent issue that prevented users from accessing the full navigation on the web interface has been resolved. However, we will keep monitoring the platform to ensure stability. Thank you for your patience.
- resolved Aug 21, 2025, 01:58 PM UTC
This incident is now fully resolved