Zeta incident

Zeta Marketing Platform is experiencing a service disruption on our reporting services

Minor Resolved View vendor source →

Zeta experienced a minor incident on September 10, 2025 affecting Reports, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2025, 10:51 PM UTC
Resolved
Sep 11, 2025, 12:10 AM UTC
Duration
1h 19m
Detected by Pingoru
Sep 10, 2025, 10:51 PM UTC

Affected components

Reports

Update timeline

  1. investigating Sep 10, 2025, 09:43 PM UTC

    Zeta Marketing Platform is experiencing a service disruption on our reporting services. We are actively working to identify the issue (impact and cause). Additional communications will be sent periodically with updates while we move through identification, impact analysis, and recovery. We value your trust and apologize for any inconvenience.

  2. identified Sep 10, 2025, 10:51 PM UTC

    Our team has implemented several fixes that have already resolved the errors, and Reporting Services are now operational. We're closely monitoring the system to ensure stability and will keep you updated as we gather more information and make progress to ensure full resolution.

  3. resolved Sep 11, 2025, 12:10 AM UTC

    The issue is now resolved and Reporting Services are fully operational. We have increased the infrastructure capacity to handle more workloads.