Zero Hash incident

Fund Withdrawal SDK fails to process tag-based withdrawals

Minor Resolved View vendor source →

Zero Hash experienced a minor incident on August 11, 2026 affecting DEPOSIT & WITHDRAWAL, lasting 4h 4m. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2026, 06:52 PM UTC
Resolved
Aug 11, 2026, 10:56 PM UTC
Duration
4h 4m
Detected by Pingoru
Aug 11, 2026, 06:52 PM UTC

Affected components

DEPOSIT & WITHDRAWAL

Update timeline

  1. investigating Aug 11, 2026, 06:52 PM UTC

    We are currently investigating an issue affecting tag-based withdrawals made through our SDK. Our team is actively working on a resolution and will share updates as soon as possible.

  2. identified Aug 11, 2026, 07:36 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 11, 2026, 10:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 11, 2026, 10:56 PM UTC

    This incident has been resolved.