Zero Hash incident

Delays In Broadcasting DOGE Withdrawals

Resolved after 5 hours 54 minutes, affecting DEPOSIT & WITHDRAWAL, on November 13, 2026.

resolved Nov 13, 2026, 08:20 PM UTC

A fix has been deployed and all impacted transactions have now been confirmed on-chain.

Started
Nov 13, 2026, 02:25 PM UTC
Resolved
Nov 13, 2026, 08:20 PM UTC
Duration
5h 54m
Detected by Pingoru
Nov 13, 2026, 02:25 PM UTC

Affected components

DEPOSIT & WITHDRAWAL

Update timeline

  1. monitoring Nov 13, 2026, 02:25 PM UTC

    Our MPC technology provider is investigating an issue broadcasting transactions on the DOGE network Withdrawals on the network are delayed, and will be sent on-chain automatically following issue resolution

  2. monitoring Nov 13, 2026, 05:55 PM UTC

    Our MPC technology provider is still actively working on the root cause impacting DOGE withdrawals. We will provide updates as soon as possible.

  3. resolved Nov 13, 2026, 08:20 PM UTC

    A fix has been deployed and all impacted transactions have now been confirmed on-chain.

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