Resolved after 45 minutes, affecting DEPOSIT & WITHDRAWAL, on October 31, 2026.
This incident has been resolved. Crypto withdrawal processing has returned to normal, and all queued transactions have been processed. We apologize for the delay and thank you for your patience.
Affected components
Update timeline
- identified Oct 31, 2026, 02:48 AM UTC
We’re aware that crypto withdrawals are currently delayed across multiple assets. Withdrawal requests are being accepted and safely queued, but they are not being sent to the blockchain at this time. Our team has identified the cause and is actively working to restore normal processing.
- monitoring Oct 31, 2026, 03:03 AM UTC
Crypto withdrawal processing has resumed and queued withdrawals are being sent. We’re monitoring while the remaining transactions complete.
- resolved Oct 31, 2026, 03:33 AM UTC
This incident has been resolved. Crypto withdrawal processing has returned to normal, and all queued transactions have been processed. We apologize for the delay and thank you for your patience.
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