Resolved after 1 hour 4 minutes, affecting DEPOSIT & WITHDRAWAL, on April 3, 2026.
We are aware of a delay of processing BTC crypto withdrawals. We are actively investigating the issue with our MPC provider, and will provide updates as soon as we can. Impacted transactions will be confirmed on-chain automatically following issue resolution.
Affected components
Update timeline
- identified Apr 03, 2026, 05:45 PM UTC
We are aware of a delay of processing BTC crypto withdrawals. We are actively investigating the issue with our MPC provider, and will provide updates as soon as we can. Impacted transactions will be confirmed on-chain automatically following issue resolution.
- resolved Apr 03, 2026, 06:50 PM UTC
All impacted transactions have now been confirmed on-chain.
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