Zero Hash incident

Delay in Crediting Deposits on Polygon Network

Resolved after 4 hours 2 minutes, affecting DEPOSIT & WITHDRAWAL, on June 25, 2026.

resolved Jun 26, 2026, 12:09 AM UTC

We've rescanned and have fully caught up on all Polygon blocks; all deposits have now been confirmed.

Started
Jun 25, 2026, 08:06 PM UTC
Resolved
Jun 26, 2026, 12:09 AM UTC
Duration
4h 2m
Detected by Pingoru
Jun 25, 2026, 08:06 PM UTC

Affected components

DEPOSIT & WITHDRAWAL

Update timeline

  1. identified Jun 25, 2026, 08:06 PM UTC

    We have identified an issue with the system we use to detect and credit digital asset deposits automatically on the Polygon network. During this time, there may be delays in applying digital asset deposits to their intended accounts. There is no risk of missed or lost deposits and all assets sent to zerohash wallets are safe. We appreciate your patience while we resolve this issue.

  2. resolved Jun 26, 2026, 12:09 AM UTC

    We've rescanned and have fully caught up on all Polygon blocks; all deposits have now been confirmed.

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