Zero Hash incident

Delay in Crediting Deposits on Polygon Network

Zero Hash is currently experiencing a minor incident affecting DEPOSIT & WITHDRAWAL, which began 4h ago. The vendor's full update timeline is below.

Started
Jun 25, 2026, 08:06 PM UTC
Resolved
Ongoing
Duration
● 3h 57m
Detected by Pingoru
Jun 25, 2026, 08:06 PM UTC

Affected components

DEPOSIT & WITHDRAWAL

Update timeline

  1. identified Jun 25, 2026, 08:06 PM UTC

    We have identified an issue with the system we use to detect and credit digital asset deposits automatically on the Polygon network. During this time, there may be delays in applying digital asset deposits to their intended accounts. There is no risk of missed or lost deposits and all assets sent to zerohash wallets are safe. We appreciate your patience while we resolve this issue.