Zero Hash incident

Delays in processing Crypto Withdrawals

Resolved after 43 minutes, affecting DEPOSIT & WITHDRAWAL and DEPOSIT & WITHDRAWAL, on June 22, 2026.

monitoring Jun 22, 2026, 03:03 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 22, 2026, 02:34 PM UTC
Resolved
Jun 22, 2026, 03:17 PM UTC
Duration
43m
Detected by Pingoru
Jun 22, 2026, 02:34 PM UTC

Affected components

DEPOSIT & WITHDRAWALDEPOSIT & WITHDRAWAL

Update timeline

  1. investigating Jun 22, 2026, 02:34 PM UTC

    We've noticed an increased delay in processing Solana Withdrawals. Our team is now currently investigating. We will keep you posted.

  2. investigating Jun 22, 2026, 02:34 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 22, 2026, 02:50 PM UTC

    Update: The issue stems to our MPC provider partner which is currently experiencing in processing outgoing transactions. Multiple crypto currencies are now affected by these delays.

  4. monitoring Jun 22, 2026, 03:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 22, 2026, 03:17 PM UTC

    This incident has been resolved.

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