Zernio incident

TikTok: photo and carousel posts stuck or failing

Resolved after 1 hour 56 minutes, affecting Publishing (TikTok), on November 7, 2026.

resolved Nov 07, 2026, 04:50 AM UTC

This issue is resolved. Between 22:00 and 04:47 UTC, some TikTok photo posts stayed in uploading and did not publish. Photo posts are publishing normally again. No action is needed on your side.

Started
Nov 07, 2026, 02:54 AM UTC
Resolved
Nov 07, 2026, 04:50 AM UTC
Duration
1h 56m
Detected by Pingoru
Nov 07, 2026, 02:54 AM UTC

Affected components

Publishing (TikTok)

Update timeline

  1. investigating Nov 07, 2026, 02:54 AM UTC

    Since about 01:45 UTC, TikTok photo and carousel posts on many accounts may stay in "publishing" and then be marked as failed, because TikTok is not sending us the final status. Video posts are not affected. Before re-posting, check your TikTok profile and drafts to avoid duplicates. Next update within 60 minutes.

  2. investigating Nov 07, 2026, 03:58 AM UTC

    We are still working on TikTok photo posts that stay in uploading and do not publish. The fix is in progress. Next update within 60 minutes.

  3. investigating Nov 07, 2026, 04:22 AM UTC

    A fix is live and TikTok photo posting is recovering. We are monitoring to confirm everything is back to normal.

  4. resolved Nov 07, 2026, 04:50 AM UTC

    This issue is resolved. Between 22:00 and 04:47 UTC, some TikTok photo posts stayed in uploading and did not publish. Photo posts are publishing normally again. No action is needed on your side.

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