Ongoing since 05:22 AM UTC, affecting Accounts (Account connections).
We are still monitoring TikTok account connections. The problem remains on TikTok's authorization step and some connection attempts still fail or are cancelled. Already connected accounts are not affected. If a connection fails, please try again a little later. Next update within 60 minutes.
Affected components
Update timeline
- investigating Nov 03, 2026, 05:22 AM UTC
Since 01:00 UTC, some customers may see TikTok show an error or cancel the authorization page when connecting a TikTok account. The problem is on TikTok's authorization step, not in your Zernio account, and already connected accounts are not affected. We are monitoring it. If the connection fails, please try again a little later. Next update within 60 minutes.
- investigating Nov 03, 2026, 06:24 AM UTC
We are still monitoring TikTok account connections. The problem remains on TikTok's authorization step and some connection attempts still fail or are cancelled. Already connected accounts are not affected. If a connection fails, please try again a little later. Next update within 60 minutes.
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