Resolved after 18 minutes, affecting NPP Transactions [Outbound], on February 9, 2023.
This incident has been resolved. We are seeing no further intermittent outbound NPP transactions delayed since 6:32pm AEDT and will continue to monitor. As always, for any queries that need immediate attention, don’t hesitate to contact our Support Team through your portal, email us at [email protected] or contact your Zepto Account Manager directly.
Affected components
Update timeline
- investigating Feb 09, 2023, 07:24 AM UTC
We have been advised by our upstream Financial Institution that there is degraded performance affecting intermittent NPP transactions. Further updates will be provided on this page within an hour's time or once further information is made available. Affected Region: AU
- resolved Feb 09, 2023, 07:43 AM UTC
This incident has been resolved. We are seeing no further intermittent outbound NPP transactions delayed since 6:32pm AEDT and will continue to monitor. As always, for any queries that need immediate attention, don’t hesitate to contact our Support Team through your portal, email us at [email protected] or contact your Zepto Account Manager directly.
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