Resolved after 1 hour 1 minute, affecting NPP Transactions [Outbound], on May 15, 2023.
This incident is now resolved and the affected pending payments are now accepted and settled. As always, feel free to reach out to the Zepto team if you have any queries.
Affected components
Update timeline
- investigating May 15, 2023, 05:04 AM UTC
We are seeing intermittent degraded performance affecting singular Outbound NPP payments. Zepto is working internally and with any applicable external parties on identifying the root cause. Further updates will be provided on this page within an hour's time. Affected Region: AU
- identified May 15, 2023, 05:48 AM UTC
Our Financial Institution is working on resolving the affected transactions as they had detected technical difficulties with NPP Processing between 2:44 pm to 3:06 pm. A further update will be provided once the intermittent transactions in the backlog are cleared.
- resolved May 15, 2023, 06:05 AM UTC
This incident is now resolved and the affected pending payments are now accepted and settled. As always, feel free to reach out to the Zepto team if you have any queries.
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