Zepto Payments AU incident
Degraded Performance affecting PayId registration
Resolved after 3 hours, affecting Australia [API], on June 30, 2023.
This issue has now been resolved. A PIR will be distributed by [email protected] to the affected merchants.
Affected components
Update timeline
- identified Jun 30, 2023, 07:29 AM UTC
We are seeing reports of degraded performance affecting PayID maintenance and account registrations. Zepto is working internally on fixing the issue. Further updates will be provided on this page as soon as possible.
- identified Jun 30, 2023, 08:31 AM UTC
The team is working on clearing the backlog. Further updates will be provided in an hour's time.
- monitoring Jun 30, 2023, 10:00 AM UTC
The team has deployed a fix, and the new payId registrations will flow through with minor delays. The next update will be provided once the backlog clears.
- resolved Jun 30, 2023, 10:30 AM UTC
This issue has now been resolved. A PIR will be distributed by [email protected] to the affected merchants.
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