Zepto Payments AU incident

Impact to NPP real-time payments 18/07/2023

Resolved after 2 hours 58 minutes, affecting NPP Transactions [Outbound], on July 18, 2023.

resolved Jul 18, 2023, 04:52 AM UTC

This issue has been resolved. Incident Start Time: 18 Jul 2023, 11:48 AM AEST Incident End Time: 18 Jul 2023, 12:00 PM AEST

Started
Jul 18, 2023, 01:53 AM UTC
Resolved
Jul 18, 2023, 04:52 AM UTC
Duration
2h 58m
Detected by Pingoru
Jul 18, 2023, 01:53 AM UTC

Affected components

NPP Transactions [Outbound]

Update timeline

  1. investigating Jul 18, 2023, 01:53 AM UTC

    We are seeing intermittent degraded performance affecting NPP payments. Zepto is working internally and with any applicable external parties on identifying the root cause. Further updates will be provided on this page within an hour's time. Affected Region: AU

  2. resolved Jul 18, 2023, 04:52 AM UTC

    This issue has been resolved. Incident Start Time: 18 Jul 2023, 11:48 AM AEST Incident End Time: 18 Jul 2023, 12:00 PM AEST

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